At a Glance
- Tasks: Take orders, serve food and drinks, and ensure a clean bistro environment.
- Company: Join a supportive team at Armstrong Watson's Head Office in Carlisle.
- Benefits: Enjoy competitive pay, flexible working, and great perks like health plans and training.
- Other info: Flexible hours with opportunities for professional development and employee rewards.
- Why this job: Perfect for those who love customer service and want to work in a vibrant setting.
- Qualifications: Strong communication skills and previous hospitality experience are essential.
The predicted salary is between 10 - 12 £ per hour.
We are now recruiting for a Bistro Service Assistant to join our Head Office in Carlisle. The hours of work are Monday to Tuesday, 09:00 - 17:00, with a 30 minutes unpaid lunchbreak inclusive on each of the 2 working days. This equates to 15 hours per week.
The main elements of this role will include:
- Taking food and drink orders from colleagues and the general public
- Serving meals, snacks and drinks as required whilst delivering outstanding customer service
- Handling transactions from and using the AW Bistro App
- Having good knowledge of the menu items, making recommendations where necessary, and answering customer queries confidently
- Ensuring the Bistro is clean and tidy at all times
- Restocking items within the Bistro as necessary throughout the day
- Adhering to relevant food hygiene and health and safety regulations at all times
- Performing additional duties as requested by the Head of Operations as and when required
In order to fulfil the responsibilities of the position, we would like candidates to have:
- Exemplary communication skills, both written and verbal
- Experience of delivering first-class customer service to the general public
- Previous experience of working in the hospitality sector
- A good understanding of food hygiene and health and safety regulations
- Basic IT skills, and be confident when using technology (such as appliances, ordering apps, and tills)
- Excellent organisation and prioritisation skills
- A friendly manner when liaising with any colleague / visitor / client and ensuring they are made to feel comfortable when visiting Armstrong Watson premises
In return for your hard work helping us shape our future growth and development; we will provide a competitive salary and a positive benefits package which includes:
- Salary Sacrifice Employer Contribution Pension Scheme including Life Cover (4x salary) and Income Protection
- Competitive Annual Leave entitlement & Annual Leave Purchase Scheme allowing you to buy up to 5 additional days annual leave each year
- Smart Working Policy, giving you the ability to balance home and remote working
- Health Shield Cash Plan (cash back on a range of Health benefits and discounts on holidays, fashion and entertainment)
- Employee Assistance Programme (24/7 confidential support for wellbeing and health)
- Paid flu jabs and eye tests
- Introductory Commission Scheme (financial reward if you refer a new client)
- Employee Referral Scheme (financial reward if you refer new AW colleagues) enabling you to claim up to £2,500 for each referral
- Investment towards Continuous Professional Development (CPD), which includes access to comprehensive training courses and materials
- Paid professional membership fees
Bistro Service Assistant - Part Time in Carlisle employer: Armstrong Watson LLP
Armstrong Watson is an exceptional employer located in Carlisle, offering a supportive work culture that prioritises employee wellbeing and development. As a Bistro Service Assistant, you will enjoy a competitive salary, flexible working hours, and a comprehensive benefits package, including a pension scheme, health cash plan, and opportunities for continuous professional development. Join us to be part of a team that values outstanding customer service and fosters a friendly environment for both colleagues and clients.
StudySmarter Expert Advice🤫
We think this is how you could land Bistro Service Assistant - Part Time in Carlisle
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Armstrong Watson LLP and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Bistro Service Assistant - Part Time in Carlisle
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Armstrong Watson LLP that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Armstrong Watson LLP.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Armstrong Watson LLP get a sense of who you are beyond your experience!
How to prepare for a job interview at Armstrong Watson LLP
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Armstrong Watson LLP and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
