At a Glance
- Tasks: Take orders, serve food and drinks, and provide top-notch customer service.
- Company: Join a vibrant team at Armstrong Watson in Carlisle.
- Benefits: Enjoy competitive salary, pension scheme, and health perks.
- Other info: Flexible working hours with opportunities for professional development.
- Why this job: Be part of a friendly environment while gaining valuable hospitality experience.
- Qualifications: Strong communication skills and previous hospitality experience required.
The predicted salary is between 20000 - 25000 £ per year.
The hours of work are Monday to Friday, 08:30 - 17:00, with an hour unpaid lunchbreak on each working day. This equates to 37.5 hours per week.
The main elements of this role will include:
- Taking food and drink orders from colleagues and the general public
- Serving meals, snacks and drinks as required whilst delivering outstanding customer service
- Handling transactions from and using the AW Bistro App
- Having good knowledge of the menu items, making recommendations where necessary, and answering customer queries confidently
- Ensuring the Bistro is clean and tidy at all times
- Restocking items within the Bistro as necessary throughout the day
- Adhering to relevant food hygiene and health and safety regulations at all times
- Performing additional duties as requested by the Head of Operations as and when required
In order to fulfil the responsibilities of the position, we would like candidates to have:
- Exemplary communication skills, both written and verbal
- Experience of delivering first-class customer service to the general public
- Previous experience of working in the hospitality sector
- A good understanding of food hygiene and health and safety regulations
- Basic IT skills, and be confident when using technology (such as appliances, ordering apps, and tills)
- Excellent organisation and prioritisation skills
- A friendly manner when liaising with any colleague / visitor / client and ensuring they are made to feel comfortable when visiting Armstrong Watson premises
In return for your hard work helping us shape our future growth and development, we will provide a competitive salary and a positive benefits package which includes:
- Salary Sacrifice Employer Contribution Pension Scheme including Life Cover (4x salary) and Income Protection
- Competitive Annual Leave entitlement & Annual Leave Purchase Scheme allowing you to buy up to 5 additional days annual leave each year
- Smart Working Policy, giving you the ability to balance home and remote working
- Health Shield Cash Plan (cash back on a range of Health benefits and discounts on holidays, fashion and entertainment)
- Employee Assistance Programme (24/7 confidential support for wellbeing and health)
- Paid flu jabs and eye tests
- Introductory Commission Scheme (financial reward if you refer a new client)
- Employee Referral Scheme (financial reward if you refer new AW colleagues) enabling you to claim up to £2,500 for each referral
- Investment towards Continuous Professional Development (CPD), which includes access to comprehensive training courses and materials
- Paid professional membership fees
Bistro Service Assistant - Full Time in Carlisle employer: Armstrong Watson LLP
Armstrong Watson is an exceptional employer located in Carlisle, offering a vibrant work culture that prioritises employee wellbeing and professional growth. As a Bistro Service Assistant, you will enjoy a competitive salary, generous annual leave, and a range of benefits including a pension scheme and health cash plan, all while working in a supportive environment that values outstanding customer service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Bistro Service Assistant - Full Time in Carlisle
✨Tip Number 1
Get to know the company! Research Armstrong Watson and their bistro services. Understanding their values and what they stand for will help you connect better during interviews.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering first-class service, think of scenarios where you can showcase your communication and problem-solving abilities.
✨Tip Number 3
Be tech-savvy! Familiarise yourself with ordering apps and tills. If you can demonstrate confidence in using technology, it’ll give you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Bistro Service Assistant - Full Time in Carlisle
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you've made customers feel welcome and valued in your previous roles.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Demonstrate Your Knowledge:If you have experience with food hygiene and health and safety regulations, let us know! Mention any relevant training or certifications that show you're ready to keep our Bistro running smoothly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Armstrong Watson LLP
✨Know the Menu Inside Out
Familiarise yourself with the menu items before the interview. Being able to confidently discuss the dishes and make recommendations will show that you're genuinely interested in the role and can provide excellent customer service.
✨Show Off Your Communication Skills
Practice your verbal communication skills by engaging in mock interviews or conversations. Highlight your experience in delivering first-class customer service, as this is crucial for the Bistro Service Assistant role.
✨Demonstrate Your Tech Savvy
Brush up on your basic IT skills, especially if you have experience using ordering apps or tills. Be prepared to discuss how you've used technology in previous roles to enhance customer service.
✨Emphasise Your Organisation Skills
Think of examples where you've successfully managed multiple tasks at once. The ability to prioritise and keep the Bistro clean and tidy is essential, so be ready to share how you stay organised in a busy environment.
