At a Glance
- Tasks: Manage client enquiries, arrange referrals, and support our veterinary team.
- Company: Busy referral practice in Hartford with a friendly atmosphere.
- Benefits: Part-time hours, flexible scheduling, and a supportive work environment.
- Other info: Opportunity for growth in a dynamic veterinary setting.
- Why this job: Join a caring team and make a difference in animal care.
- Qualifications: Previous reception or admin experience and strong people skills.
The predicted salary is between 20000 - 25000 £ per year.
We are recruiting for a self‑motivated and well‑organised individual to join the team at our busy referral practice in Hartford.
Responsibilities
- Handling telephone enquiries from clients and referring veterinary practices
- Arranging referrals, including diary management, liaison with clients, clinical record acquisition, detailing the referral process and handling questions
- Liaising with our clinicians
- Greeting clients at the practice
- Insurance administration
- Processing payments
- Debt management
- Typing of reports and minutes
Previous reception and/or administration experience is essential. We are looking for a caring and confident individual with good people skills and the ability to work well within a multi‑disciplinary team.
Working Hours
Part‑time position (22.5 hours per week), with shifts between 8am and 8pm, including participation in a 1 in 5 Saturday rota. Ideally, hours will be worked over three days, although some flexibility with days/hours is available for the right candidate.
Receptionist / Administrator employer: Armstrong Vets
Join our vibrant team at a busy referral practice in Hartford, where we prioritise a supportive work culture and the well-being of both our staff and clients. As a Receptionist/Administrator, you will benefit from flexible working hours, opportunities for professional growth, and the chance to make a meaningful impact in the lives of pet owners and their animals. We value your contributions and offer a collaborative environment that fosters teamwork and personal development.
