At a Glance
- Tasks: Lead and inspire teams in a thriving veterinary practice while ensuring operational excellence.
- Company: Abbey Veterinary Centres, a well-established multi-site practice in beautiful South Wales.
- Benefits: Up to £42,000 salary, 6 weeks holiday, health cash plan, and CPD support.
- Other info: Join an award-winning team focused on colleague wellbeing and career development.
- Why this job: Make a real difference in a supportive environment while enjoying stunning Welsh scenery.
- Qualifications: Management experience in a veterinary or similar setting with strong people skills.
The predicted salary is between 42300 - 51700 £ per year.
Ready to inspire people, make a difference, and help shape the future of a thriving veterinary practice in beautiful Wales? Abbey Veterinary Centres has an exciting opportunity for an experienced and people-focused Practice Manager to join our friendly, well-established multi-site practice. Working alongside our Clinical Directors, you'll play a key leadership role in driving operational excellence, supporting and developing our teams, and helping shape the future direction of the business.
About Us
Since the 1980s, Abbey Veterinary Centres has been providing exceptional veterinary care across Monmouthshire, Gwent and Powys. We are proud to offer:
- Four RCVS-accredited branches across Abergavenny, Monmouth, Brecon and Tredegar
- A skilled team of 12 vets, including certificate holders in Surgery, Medicine and Radiology
- An experienced nursing team and dedicated support colleagues
- A loyal client base and strong reputation for quality patient care
The Role
This is a varied and rewarding leadership position where you'll work closely with the Clinical Directors to ensure the smooth day-to-day running of the practice while fostering a positive and supportive culture for both colleagues and clients.
Key Responsibilities
- Lead, coach and support practice teams across our sites
- Manage and develop administrative and support teams
- Oversee recruitment, onboarding, employee development and workforce planning
- Support performance management processes, including appraisals, 1:1s and absence management
- Promote a positive team culture and effectively manage employee relations matters
- Drive high standards of customer service and support the resolution of client concerns
- Monitor operational performance, compliance, health and safety, and practice standards
- Support financial performance through effective resource, stock and debt management
- Identify opportunities for continuous improvement, efficiency and practice growth
- Work collaboratively with Clinical Directors and the wider VetPartners network to deliver business objectives
About You
We're looking for a confident and capable manager with a passion for people, leadership and operational excellence. You will ideally have:
- Previous management experience within a veterinary practice or similar environment
- Strong people management and team development skills
- Excellent communication and organisational abilities
- Experience managing multiple priorities and implementing change
- A proactive, solutions-focused approach
- A commitment to delivering outstanding client and patient experiences
Most importantly, you'll be a supportive leader who enjoys building strong relationships and helping teams thrive.
Why Join Us?
We are situated in a beautiful part of Wales with outstanding natural scenery. The area is known for its rolling countryside, beautiful mountains, historic market towns, and easy access to outdoor pursuits including walking, cycling, and exploring nearby national parks. Despite its peaceful setting, the region is well connected, with straightforward links to larger towns and cities, making it an attractive option for those seeking space and quality of life without feeling isolated.
As proud members of the VetPartners family our excellent benefits include:
- 6 weeks holiday including bank holidays
- Health Cash Plan
- Discounted veterinary fees
- CPD and training support
- Company sick pay
- Cycle to Work scheme
- Offers, discounts and cashback on shopping, travel, entertainment and much more
- Annual pay reviews
- A strong focus on colleague wellbeing
Join an Employer of the Year VetPartners is recognised for its outstanding colleague culture, support and development opportunities.
Hours 40 - 25 days holiday plus Bank Holidays - with the opportunity to buy a further 10, or sell 5, days' holiday, allowing flexibility for longer adventures - Health Plan - savings on selected treatments and with selected retailers- Enhanced maternity/paternity pay
Practice Manager in Abergavenny employer: Armstrong Vets
Wood Veterinary Group is an exceptional employer, offering a supportive and progressive work environment for Night Veterinary Surgeons. Located on the edge of the picturesque Cotswolds, our state-of-the-art facilities and commitment to employee wellbeing ensure a fulfilling career with ample opportunities for professional growth. With competitive salaries, generous leave policies, and a focus on work-life balance, we strive to create a rewarding experience for our dedicated team members.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager in Abergavenny
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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We think you need these skills to ace Practice Manager in Abergavenny
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Armstrong Vets. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Armstrong Vets and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Armstrong Vets. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Armstrong Vets's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Armstrong Vets
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Armstrong Vets.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
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A full-time HR role at Armstrong Vets will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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