At a Glance
- Tasks: Lead exciting CRM and ITSM platform migrations while managing project budgets and timelines.
- Company: Join a dynamic IT team in a fast-paced, collaborative environment.
- Benefits: Enjoy a pension scheme, life assurance, and health benefits.
- Other info: Great opportunity for career growth and development in a supportive team.
- Why this job: Make a real impact by delivering innovative tech solutions and enhancing business processes.
- Qualifications: Proven project management experience with strong stakeholder management skills.
The predicted salary is between 50000 - 65000 £ per year.
As a Systems Integration Manager, you will become an integral part of a fast‑paced and collaborative IT team. The primary focus of the role is the delivery of our CRM and ITSM platforms, including associated system migrations, while also overseeing a range of smaller internal initiatives.
Responsibilities include managing project budgets and timelines, producing accurate project and operational reporting, and coordinating with external vendors and internal stakeholders. You will ensure a consistent, structured approach to project delivery by applying agreed standards and best practices, while acting as a key conduit for information flow between the IT function and other departments across the business.
Skills and Competencies:
- Exceptional stakeholder management and influencing skills
- Excellent communication (written and verbal) skills and ability to present at both technical and executive level
- Telecoms experience
- Ability to translate technical detail into business-friendly language
- MS Office skills, including MS Project, MS Visio and MS PowerPoint
- Solid understanding of software architectures, applications and data migration concepts
- Strong analytical approach to identifying issues and driving solutions
- Highly motivated and driven individual to deliver against project strict deadlines
- Calm, organised and decisive under pressure
Qualifications and Experience:
- Proven experience as a Project Manager delivering software or systems migrations
- PRINCE2, AgilePM or equivalent project management certifications (desirable)
- Experience working with third-party vendors and system integrators
- Understanding of ITIL V3/V4 and supporting qualification in support of process/system alignment
- Knowledge of telecoms sales, delivery and support to underpin project deliverables
Responsibilities:
- Deliver a migration from and to a new internal CRM/CMDB/ITSM platform
- Support cost saving initiative projects (where required)
- Project management approach delivering projects to time, cost, scope and quality through rigorous project controls
- Strict change and exception management controls
- Working with vendors and the internal stakeholders to define scope, objectives, success criteria and deliverables
- Coordinate data migration, cleansing, system integration, testing and cutover activities
- Ensure a smooth transition to operational support teams including the coordination of training and regular business communication
- Deliver the project ensuring it is aligned with the compliance requirements
Benefits:
- Pension Scheme
- Life Assurance
- Health
Systems Integration Manager employer: Armstrong Talent Partners
Join a dynamic and innovative IT team as a Systems Integration Manager, where you will play a pivotal role in delivering cutting-edge CRM and ITSM platforms. Our collaborative work culture fosters professional growth and offers exceptional benefits, including a pension scheme and life assurance, ensuring that you thrive both personally and professionally. Located in a vibrant area, we provide a supportive environment that values your contributions and encourages continuous learning and development.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Integration Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Systems Integration Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on your project management skills and understanding of CRM and ITSM platforms. Be ready to discuss how you've successfully managed projects in the past, especially those involving system migrations. We want to see that you can translate technical details into business-friendly language!
✨Tip Number 3
Showcase your stakeholder management skills during interviews. Think of examples where you’ve influenced decisions or navigated tricky situations with vendors or internal teams. This is key for a Systems Integration Manager, so make sure we see your strengths here!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our fast-paced and collaborative IT team.
We think you need these skills to ace Systems Integration Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Systems Integration Manager role. Highlight your experience with CRM and ITSM platforms, as well as any project management certifications you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific projects you've managed and how you've successfully worked with stakeholders. We love a good story that showcases your skills!
Show Off Your Communication Skills:Since this role requires excellent communication skills, make sure your application reflects that. Use clear and concise language, and don't forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it's super easy to do!
How to prepare for a job interview at Armstrong Talent Partners
✨Know Your Stuff
Make sure you brush up on your knowledge of CRM and ITSM platforms. Be ready to discuss your experience with system migrations and how you've managed project budgets and timelines in the past. This will show that you understand the role and can hit the ground running.
✨Stakeholder Savvy
Since exceptional stakeholder management is key, think of examples where you've successfully influenced stakeholders or navigated tricky conversations. Prepare to share these stories during the interview to demonstrate your communication skills and ability to present at different levels.
✨Project Management Pro
Familiarise yourself with PRINCE2 and AgilePM methodologies if you haven't already. Be prepared to discuss how you've applied these frameworks in previous projects, especially in terms of delivering on time, within budget, and meeting quality standards.
✨Stay Calm Under Pressure
The role requires a calm and organised approach, especially when under pressure. Think of a time when you faced a tight deadline or a challenging situation and how you handled it. Sharing this will highlight your ability to remain decisive and effective in high-stress environments.
