At a Glance
- Tasks: Monitor and troubleshoot telecom networks, ensuring smooth operations and resolving issues.
- Company: Reputable telecoms company in Marlow with a dynamic work culture.
- Benefits: Pension scheme, private health insurance, 25 days annual leave, and wellbeing support.
- Other info: Flexible shift pattern with opportunities for social engagement and career growth.
- Why this job: Join a fast-paced environment and elevate your career in network operations.
- Qualifications: 1+ years in NOC or network engineering, with Fortinet experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Brilliant opportunity for an experienced NOC Engineer to join a hugely reputable telecoms company in Marlow. This role is ideal for a proactive and technically proficient professional who thrives in fast-paced environments and is passionate about maintaining and improving telecom network operations. If you have a strong background in Fortinet support and are looking to take your career to the next level, we encourage you to apply!
Shift Pattern: 4-on, 4-off (2 Days: 07:00–19:00 | 2 Nights: 19:00–07:00 | 4 Days Off)
We are looking for:
- 1+ years of experience in a NOC or network engineering role, preferably within the telecoms industry.
- Hands-on experience supporting and troubleshooting Fortinet solutions in a production environment.
Troubleshooting and Problem Resolution
- Perform in-depth troubleshooting of network issues, including routing, switching, VPNs, firewalls, and security policies within Fortinet systems.
- Manage and resolve escalated tickets in adherence to SLAs, documenting troubleshooting steps and resolutions.
- Collaborate with Tier 3 engineers, telecom partners, and Fortinet support for advanced troubleshooting and issue escalation.
- Configure and maintain Fortinet appliances, ensuring proper implementation of updates, patches, and best practices.
Desired qualifications
- Fortinet Certified Professional (FCP) certifications, such as Network Security, Security Operations or; The older Fortinet NSE 5 equivalent qualifications.
- Relevant networking certifications like CCNA/CCNP, CompTIA Network+, or equivalent.
Technical Skills
- Strong expertise in Fortinet hardware and software, including FortiGate, FortiAnalyzer, FortiManager, FortiAP, and FortiSwitch.
- Solid understanding of networking protocols such as TCP/IP, BGP, OSPF, VLANs, NAT, and IPSec/SSL VPNs.
- Experience with SD-WAN configurations and deployments.
- Proven ability to handle escalations and resolve.
- Familiarity with telecom network architectures, including MPLS and broadband technologies.
- Knowledge of network monitoring tools such as SolarWinds or similar platforms.
Network Monitoring and Incident Management
- Monitor telecom network infrastructure to detect and respond to anomalies, outages, and performance issues.
- Act as the escalation point for Tier 1 support, handling complex issues and driving them to resolution.
- Proactively identify and troubleshoot network-related issues with a focus on Fortinet hardware/software, including FortiGate firewalls, FortiAnalyzer, FortiManager, and other Fortinet security solutions.
You’ll get:
- Pension Scheme
- Life Assurance
- Private Health Insurance
- Financial and Wellbeing Support
- Wellbeing Support Programme (EAP)
- 25 Days Annual Leave + Holiday Buy and Roll Over Scheme
- Social Engagement and Office Activities
Apply now for an immediate interview.
NOC Engineer employer: Armstrong Talent Partners
Join a leading telecoms company in Marlow, where you will be part of a dynamic team that values innovation and technical excellence. With a strong focus on employee wellbeing, we offer a comprehensive benefits package including private health insurance, a generous annual leave policy, and opportunities for professional growth through hands-on experience with cutting-edge Fortinet technologies. Our supportive work culture encourages collaboration and social engagement, making it an ideal environment for NOC Engineers looking to advance their careers.
StudySmarter Expert Advice🤫
We think this is how you could land NOC Engineer
✨Tip Number 1
Network, network, network! Reach out to your connections in the telecoms industry and let them know you're on the hunt for a NOC Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your Fortinet knowledge and troubleshooting skills. Be ready to discuss specific scenarios where you've resolved network issues, as this will show your hands-on experience and problem-solving abilities.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your career goals. Check out our website for the latest NOC Engineer positions and make sure to tailor your approach to each company’s culture and values.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the perfect fit for their team.
We think you need these skills to ace NOC Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Fortinet and any relevant networking certifications. We want to see how your skills match the NOC Engineer role, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about telecom network operations and how your proactive approach makes you a great fit for our team. Keep it engaging and personal!
Showcase Problem-Solving Skills:In your application, mention specific examples of how you've tackled network issues in the past. We love seeing candidates who can demonstrate their troubleshooting abilities, especially with Fortinet solutions!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Armstrong Talent Partners
✨Know Your Fortinet Inside Out
Make sure you brush up on your knowledge of Fortinet products, especially FortiGate, FortiAnalyzer, and FortiManager. Be prepared to discuss your hands-on experience with these tools and how you've used them to troubleshoot network issues in the past.
✨Showcase Your Troubleshooting Skills
Prepare to share specific examples of complex network problems you've resolved. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your problem-solving abilities and how you managed escalated tickets.
✨Understand the Telecom Landscape
Familiarise yourself with telecom network architectures and protocols mentioned in the job description, like MPLS and BGP. Being able to discuss these topics will show that you're not just technically proficient but also understand the industry context.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's network operations and team dynamics. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values and work style.
