Armstrong Talent Partners seeks an experienced IT Service Delivery Manager to own the customer-facing service relationship for colocation, cloud, and managed infrastructure. You will translate operational data into meaningful insight, acting as the central point of accountability for service quality with NOC, engineering, and operations to ensure SLAs are met.
You will build deep relationships across all levels, own incidents through to resolution, coordinate RCA and post-incident reviews,
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Senior IT Service Delivery Lead - Cloud & Colocation in Glasgow employer: Armstrong Talent Partners
As an IT Procurement & Process Lead, you will thrive in a dynamic work environment that prioritises employee well-being and professional growth. With a hybrid working model, generous annual leave, and industry-leading benefits like a comprehensive pension package and private medical insurance, our company fosters a culture of flexibility and support. Join us to play a pivotal role in enhancing our digital operations while enjoying unique perks such as subsidised onsite lunches and electric vehicle charging facilities.
