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- Tasks: Lead and transform a high-value public-sector contract, ensuring successful delivery and compliance.
- Company: Join a dynamic organisation focused on impactful public-sector projects.
- Benefits: Enjoy a competitive salary, pension scheme, and 33 days annual leave.
- Why this job: Make a real difference in public service while developing your leadership skills.
- Qualifications: Experience with large public-sector contracts and strong stakeholder management skills required.
- Other info: Flexible working hours and opportunities for professional growth.
The predicted salary is between 72000 - 108000 £ per year.
I am seeking an experienced Director of Commercial Operations to take ownership of a complex, high-value (£50m) public-sector contract. This role is critical to stabilising, mobilising, and transforming the contract from tender award through delivery and into long-term business-as-usual (BAU) operations. The successful candidate will bring order to a challenging post-tender environment, establish robust commercial and delivery frameworks, and act as the senior commercial interface between us and the client, and internal delivery teams. This is a hands-on leadership role, requiring someone comfortable operating in ambiguity, resolving legacy issues, and building scalable, auditable commercial models suitable for public-sector scrutiny.
Key Responsibilities
- Contract Mobilisation & Stabilisation
- Take ownership of the contract post-award and bring structure to a complex and evolving delivery environment.
- Lead the mobilisation and onboarding phase, ensuring contractual obligations, deliverables, and dependencies are clearly defined and achievable.
- Establish a clear deliverable model aligned to the contract, technical scope, and expectations.
- Resolve tender-phase ambiguities, assumptions, and inconsistencies.
- Put in place robust invoicing, cost tracking, and revenue recognition processes.
- Ensure accurate, timely, and auditable invoicing in line with public-sector requirements.
- Manage variations, change control, and commercial risk throughout the contract lifecycle.
- Contract Tracking & Performance
- Implement effective mechanisms to track contractual obligations, KPIs, SLAs, and milestones.
- Provide clear reporting to senior stakeholders on financial performance, risk, and delivery status.
- Ensure compliance with public-sector governance, audit, and assurance requirements.
- Transformation & Change
- Lead the transformation phase of the contract as services move from mobilisation into steady-state delivery.
- Align commercial models to evolving operational realities.
- Support changes to scope, service models, or delivery approaches while protecting our commercial position.
- BAU Transition & Long-Term Management
- Oversee the transition from transformation into BAU operations.
- Ensure the contract is commercially sustainable, well-governed, and scalable.
- Act as long-term commercial owner of the relationship.
- Stakeholder Management
- Serve as senior commercial interface with the client.
- Build trusted relationships with stakeholders, suppliers, and partners.
- Work closely with internal teams including operations, finance, legal, delivery, and executive leadership.
Skills & Experience Required
- Essential
- Strong background in public-sector contracts, ideally local authority or government.
- Experience managing large, complex contracts (£20m+), preferably £50m+.
- Demonstrated ability to:
- Untangle complex tender outputs.
- Create clear delivery and commercial models post-award.
- Establish invoicing and governance from first principles.
- Strong understanding of contract mobilisation, transformation, and BAU transition.
- Excellent stakeholder management skills, including senior public-sector clients.
- Comfortable operating in high-pressure, ambiguous environments.
Benefits
- Pension Scheme
- EV Car Salary Sacrifice Scheme
- Cycle to Work Scheme
- Flexibility within the 37 hours p/week
- 33 days Annual Leave
- Life Assurance (4 x Salary)
Director of Commercial Operations in Glasgow employer: Armstrong Talent Partners
Contact Detail:
Armstrong Talent Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Commercial Operations in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector and let them know you're on the hunt for a Director of Commercial Operations role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by diving deep into the specifics of public-sector contracts. Brush up on your knowledge about contract mobilisation and transformation, as these are key areas for this role. We want you to be the go-to expert when discussing how to tackle complex delivery environments.
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've successfully managed large contracts and built strong relationships with stakeholders. This is your chance to shine and demonstrate that you can handle the pressure of high-value contracts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that dream job!
We think you need these skills to ace Director of Commercial Operations in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with public-sector contracts and complex project management. We want to see how your skills align with the specific requirements of the Director of Commercial Operations role.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use quantifiable results to demonstrate how you've managed large contracts and improved processes in previous roles. This will help us see the impact you can bring to our team.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, especially when it comes to complex topics like contract mobilisation and transformation. Make it easy for us to understand your experience and capabilities.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application gets to the right people quickly and efficiently. Plus, it’s a great way to show your enthusiasm for joining StudySmarter!
How to prepare for a job interview at Armstrong Talent Partners
✨Know Your Contract Inside Out
Before the interview, make sure you thoroughly understand the specifics of the public-sector contract you'll be managing. Familiarise yourself with the key deliverables, KPIs, and any potential challenges that may arise. This will not only show your preparedness but also demonstrate your commitment to the role.
✨Showcase Your Leadership Skills
As a Director of Commercial Operations, you'll need to lead teams through complex situations. Prepare examples from your past experiences where you've successfully mobilised teams or transformed operations. Highlight your ability to resolve issues and build strong relationships with stakeholders.
✨Prepare for Ambiguity
This role requires someone comfortable operating in uncertain environments. Think of scenarios where you've navigated ambiguity effectively. Be ready to discuss how you approach problem-solving and decision-making when faced with unclear situations.
✨Demonstrate Financial Acumen
Understanding financial processes is crucial for this position. Brush up on your knowledge of invoicing, cost tracking, and revenue recognition, especially in a public-sector context. Be prepared to discuss how you've implemented these processes in previous roles and how you would apply them here.
