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- Tasks: Provide technical support for IT issues across desktop, server, cloud, and telecoms.
- Company: Leading IT solutions provider based in Glasgow.
- Benefits: Competitive salary, flexible working hours, and opportunities for skill development.
- Why this job: Join a dynamic team and enhance your tech skills while solving real-world problems.
- Qualifications: Experience in telecoms systems and a strong technical background required.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading IT solutions provider is seeking a 2nd Line IT Support Engineer in Glasgow. This role involves providing technical support for IT issues across desktop, server, cloud, and telecoms environments.
The ideal candidate will troubleshoot incidents, support telecom platforms, and assist with user onboarding. Experience in managing telecoms systems and a strong technical background are essential for this position.
2nd Line IT Support Engineer - Cloud, Telecoms & Security in Glasgow employer: Armstrong Talent Partners
Contact Detail:
Armstrong Talent Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line IT Support Engineer - Cloud, Telecoms & Security in Glasgow
✨Tip Number 1
Network like a pro! Reach out to folks in the IT industry, especially those working in cloud, telecoms, and security. Attend local meetups or online webinars to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your troubleshooting abilities during interviews. Bring examples of past incidents you've resolved, especially in desktop, server, or telecom environments.
✨Tip Number 3
Tailor your approach! Research the company’s tech stack and be ready to discuss how your experience aligns with their needs. This shows you're not just another candidate but genuinely interested in their specific challenges.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application and land that 2nd Line IT Support Engineer role. Plus, it’s a great way to show your enthusiasm for joining our team!
We think you need these skills to ace 2nd Line IT Support Engineer - Cloud, Telecoms & Security in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, especially in desktop, server, cloud, and telecoms environments. We want to see how your skills match the role, so don’t be shy about showcasing your technical background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the 2nd Line IT Support Engineer role. Share specific examples of how you've tackled IT issues and supported users in the past.
Show Off Your Troubleshooting Skills: In your application, highlight your troubleshooting abilities. We love candidates who can think on their feet and resolve incidents efficiently, so share any relevant experiences that demonstrate this skill.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Armstrong Talent Partners
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around desktop, server, cloud, and telecoms systems. Be prepared to discuss specific tools and technologies you've worked with, as well as any troubleshooting methods you prefer.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to walk through a few real-life scenarios where you successfully resolved IT issues. This will demonstrate your ability to think critically and act quickly under pressure, which is crucial for a 2nd Line IT Support Engineer.
✨Understand User Onboarding Processes
Since user onboarding is part of the role, it’s a good idea to familiarise yourself with best practices in this area. Be prepared to discuss how you would approach onboarding new users and what steps you would take to ensure a smooth transition.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their telecom platforms or how they handle support tickets. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
