Hands-on Service Desk Manager | Incident & Growth Leader in Blantyre

Hands-on Service Desk Manager | Incident & Growth Leader in Blantyre

Blantyre Full-Time On-site
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Armstrong Talent Partners is seeking a Service Desk Manager to lead our support team across IaaS, BaaS, DRaaS and Network offerings. This role focuses on building a capable, self-sufficient desk, reducing reliance on individual engineers, and developing talent from 1st to 3rd line.

You will balance hands-on work with strategic incident management and continuous improvement. The ideal candidate has demonstrated leadership of a service desk, strong hands-on IT skills, and solid communication and

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Hands-on Service Desk Manager | Incident & Growth Leader in Blantyre employer: Armstrong Talent Partners

As an IT Procurement & Process Lead, you will thrive in a dynamic work environment that prioritises employee well-being and professional growth. With a hybrid working model, generous annual leave, and industry-leading benefits like a comprehensive pension package and private medical insurance, our company fosters a culture of flexibility and support. Join us to play a pivotal role in enhancing our digital operations while enjoying unique perks such as subsidised onsite lunches and electric vehicle charging facilities.

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Contact Details:

Armstrong Talent Partners Recruitment Team