Service Desk Analyst

Service Desk Analyst

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
Armstrong Knight

At a Glance

  • Tasks: Provide first and second-line IT support to colleagues across various business functions.
  • Company: Join a fast-growing, entrepreneurial property business in Shoreditch, London.
  • Benefits: Competitive salary plus benefits, with opportunities for professional growth.
  • Other info: Gain exposure to diverse technologies and projects while working in a collaborative IT team.
  • Why this job: Be the go-to person for tech support and make a real difference in a dynamic environment.
  • Qualifications: Strong communication skills and a passion for technology are essential.

The predicted salary is between 31500 - 38500 Β£ per year.

  • Service
  • Desk
  • Analyst

Salary: Competitive + Benefits Join one of London's most entrepreneurial and fast-growing property businesses We're recruiting on behalf of a highly successful, privately owned real estate and construction group with an impressive and diverse portfolio spanning commercial property, development, hospitality and investment.

This is an exciting opportunity to join a dynamic organisation where technology plays a central role in supporting a fast-paced, multi-faceted business.

You'll be joining a collaborative IT team, providing first and second-line support to users across a variety of business functions while gaining exposure to a broad range of technologies and projects.

The Role As a Service Desk Analyst, you'll be the first point of contact for IT support, ensuring colleagues receive a responsive, professional and customer-focused service.

You'll diagnose and resolve technical issues, manage incidents through to resolution and work closely with the wider infrastructure team to deliver an outstanding IT experience across the business.

Key Responsibilities Deliver first and second-line IT support via phone, email and in person.

Log, prioritise and manage incidents and service requests.

T...

Service Desk Analyst employer: Armstrong Knight

Join a dynamic team where your contributions as a Bookkeeper/Credit Controller will be valued and recognised. With a strong focus on employee growth, we offer comprehensive training and development opportunities in a supportive work culture that prioritises collaboration and innovation. Located in a vibrant area, our company provides unique advantages such as on-site parking and a commitment to maintaining a healthy work-life balance.

Armstrong Knight

Contact Details:

Armstrong Knight Recruitment Team

We think you need these skills to ace Service Desk Analyst

First and Second-Line Support
Incident Management
Technical Issue Diagnosis
Customer Service Skills
Communication Skills
IT Support
Problem-Solving Skills