Digital Project Manager in London

Armstrong Knight are excited to be working with a forward-thinking, modern and developing Digital Agency who are currently looking for passionate, hardworking and ambitious individuals to join their friendly team! My client are one of the fastest growing digital agencies, so not only would you be joining a developing company but they also offer various learning opportunities, early finish Fridays and flexible working just to name a few!

As a Digital Project Manager your role will encompass full client management with a diverse client base. You will be working with the Media teams in delivering projects and campaigns to clients.

What would this role involve?

• Managing a number of digital marketing projects simultaneously - client budgets north of £20k per month
• Ensuring a smooth relationship and sharp delivery for our clients
• Working closely with the media team to ensure they are working on agreed tasks at the right time and for the time allocated – and ensuring to achieve client success
• Encouraging strong delivery through teamwork
• Facilitating cross-channel management – ensuring all channels 'work together'
• Writing and sending performance reports to each client and reporting back on KPI's
• Arranging and attending client management meetings and calls
• Creating performance review presentations for client meetings
• Monitoring client payments and contracts
• Carrying out research projects requested by clients and consistently adding value
• Identifying opportunities for client campaign and business growth
• Supporting the New Business team in the role by: Attending sales meetings, creating detailed, bespoke proposals, sending out paperwork, ensuring a smooth on-board of new clients.
• Upholding the business systems and processes in place

What Skills do I need for this role?

• Strong experience in project or account management in digital marketing – Agency experience preferable
• Knowledge on online marketing and understanding of the complexities and processes involved in PPC, Social and SEO
• Experience in creating project scheduling and time management
• The ability to grow business through teamwork and collaboration
• Experience in writing project documentation – scope of works, performance reports, etc.
• A proven track record of proactively identifying business opportunities, managing performance, problem solving and improvement initiatives
• The ability to quickly differentiate most impactful tasks/projects
• Excellent oral and written communication skills
• Strong organisational skills and the ability to multi-task confidently
• The ability to innovate and challenge processes
• Strong client relationship building skills

Personal Attributes

• Someone who is solutions-focused: you welcome seeing challenges not problems.
• Someone who is hungry for personal development, success and to learn new skills.
• An excellent people person & a natural leader.
• The ability to grow into a motivated energetic team.
• A positive and proactive person.
• The ability to work independently and towards your own objectives.
• Passion for the digital industry and is always up to date with the trends, news and technology.
• The ability to communicate a specialist subject clearly to clients at all levels.
• The ability to learn quickly
• Someone who is willing to have complete ownership and accountability of their own work.
• The ability to work under pressure, with high attention to detail

The company offers a range of benefits including life assurance, protected income insurance, eye test and glasses contribution, summer hours, Friday drinks and early finishes, monthly team events, great learning opportunities and enhanced parental pay.