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- Tasks: Assist clients with their property needs and identify opportunities for additional services.
- Company: Dynamic estate agency focused on helping clients find their dream homes.
- Benefits: Competitive salary, training opportunities, and a supportive team environment.
- Other info: Great career progression and a chance to learn from industry experts.
- Why this job: Join a fun, competitive team and make a real difference in clients' lives.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 28800 - 43200 £ per year.
Duties will include:
- Responding to inbound calls from clients and assisting them with their property needs.
- Identifying opportunities to help clients further by introducing them to additional properties that meet their needs, establishing if they have a property to sell, referring them for a mortgage appointment, or introducing them to your Lettings colleagues.
- Working towards set performance targets.
- Liaising with estate agency colleagues in branch to assist in helping our customers with their dream move.
We need you to be:
- Willing to learn and develop your skills.
- Hardworking with the desire and determination to achieve your goals.
- Professional, organised and punctual.
- Have truly exceptional customer service with a fantastic telephone manner and the ability to build rapport – communication is key!
- Confident, resilient and enjoy healthy and fun competition with your colleagues.
Junior Estate Agent: Client Service & Property Matches employer: Armstrong Knight Ltd
Contact Detail:
Armstrong Knight Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Estate Agent: Client Service & Property Matches
✨Tip Number 1
Get to know the company inside out! Research their values, recent achievements, and the properties they handle. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be handling inbound calls, make sure you can communicate clearly and confidently. Try role-playing with a friend to build your rapport-building skills and get comfortable with common client queries.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local property events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to take the next step in your career.
We think you need these skills to ace Junior Estate Agent: Client Service & Property Matches
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your exceptional customer service experience in your application. We want to see how you’ve built rapport with clients in the past, so share specific examples that showcase your fantastic telephone manner!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and qualities we’re looking for, like being hardworking and professional. This shows us you’re genuinely interested in the role.
Be Clear and Organised: When writing your application, keep it clear and organised. Use headings, bullet points, and concise language to make it easy for us to read. Remember, we appreciate punctuality and professionalism right from the start!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super straightforward, and you’ll be able to submit all the necessary documents in one go. Plus, it shows us you’re tech-savvy!
How to prepare for a job interview at Armstrong Knight Ltd
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand their approach to client service and property matches. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since exceptional customer service is key for this position, practice your telephone manner. You might even want to do a mock call with a friend to get comfortable. Remember, building rapport is crucial, so be friendly and approachable!
✨Be Ready to Discuss Targets
Prepare to talk about how you’ve worked towards goals in the past. Whether it’s in a previous job or during your studies, having examples ready will demonstrate your determination and ability to meet performance targets.
✨Embrace the Competition
This role involves healthy competition, so don’t shy away from discussing how you thrive in such environments. Share experiences where you’ve enjoyed competing with colleagues and how it motivated you to achieve your best.