Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead customer service operations and enhance customer satisfaction across the EMEA region.
- Company: A leading fluid-flow technology company with a commitment to sustainability.
- Benefits: Competitive salary, career growth opportunities, and a supportive team environment.
- Why this job: Make a real impact on customer experience while driving sustainability initiatives.
- Qualifications: Strong leadership experience and excellent communication skills required.
- Other info: Join a global community focused on innovation and customer success.
The predicted salary is between 36000 - 60000 £ per year.
A leading fluid-flow technology company is seeking a Customer Service Manager for its Manchester office. This full-time onsite position involves overseeing customer service operations across the EMEA region, ensuring alignment with global standards.
The ideal candidate will have substantial leadership experience, excellent communication skills, and a strong customer focus. As part of a global community, you will lead initiatives to enhance customer satisfaction and drive process improvements in line with the company’s sustainability goals.
EMEA Customer Service Leader - Drive Experience & Growth in Manchester employer: Armstrong Fluid Technology
Contact Detail:
Armstrong Fluid Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Customer Service Leader - Drive Experience & Growth in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to show that we’re not just interested in the role, but also in how we can contribute to their sustainability goals.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. We need to nail our responses, especially around leadership and customer service scenarios, to demonstrate our experience.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the position. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace EMEA Customer Service Leader - Drive Experience & Growth in Manchester
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've successfully managed teams and driven customer service initiatives in the past.
Communicate Clearly: Excellent communication is key for this role. Use clear and concise language in your application to demonstrate your ability to convey information effectively, just like you would with customers.
Focus on Customer Satisfaction: We’re all about enhancing customer satisfaction. Share specific examples of how you've improved customer experiences or resolved issues in your previous roles to show us your strong customer focus.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Armstrong Fluid Technology
✨Know the Company Inside Out
Before your interview, dive deep into the company's values, mission, and recent initiatives. Understanding their focus on sustainability and customer satisfaction will help you align your answers with their goals.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you've successfully led a team or improved customer service processes. Highlight how your leadership has directly contributed to customer satisfaction and operational efficiency.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. Since excellent communication is key for this role, consider doing mock interviews with friends or using video tools to refine your delivery and ensure you come across as confident and engaging.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about their current challenges in customer service or how they measure success in enhancing customer experience across the EMEA region.
