At a Glance
- Tasks: Install, repair, and service HVAC products while ensuring top-notch quality.
- Company: Dynamic HVAC company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, company van, travel opportunities, and ongoing training.
- Other info: Collaborative environment with strong career development potential.
- Why this job: Join a team that values your skills and offers real-world impact.
- Qualifications: Experience in mechanical/electrical engineering and a valid driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
In this role, you will work closely with field service engineers, quality engineers, and field services administration teams to support the achievement of both company and customer objectives. The position requires regular travel to customer sites and is based in the South of the UK.
Key Responsibilities
- Install, commission, repair, overhaul, and service our products, ensuring work quality meets or exceeds agreed standards, while strictly following established procedures.
- Troubleshoot and resolve issues within our product range and root cause analysis.
- Provide concise and accurate reports on work performed on-site, completing all associated job paperwork accurately and on time.
- Stay up-to-date on the company’s product range, enabling you to promote and offer alternative equipment or services to customers, and identify opportunities for additional services during on-site visits.
- Deliver exceptional customer service, addressing individual customer requirements and providing proactive, efficient, and effective solutions.
- Develop & coach members of the team.
Product/Service Improvement
- Identify opportunities for improvements in products, services or operational practices.
- Support the company by producing detailed internal reports on product failures and collaborate with the technical team to conduct on-site evaluations.
- Actively engage in developing your technical knowledge and skills, participating in both on-the-job and off-the-job training opportunities.
Ensure Standards
- Adhere to safe working practices in line with current Health and Safety legislation.
- Comply with all ISO 9001 and ISO 14001 requirements.
- Proactively communicate and collaborate with team members and other departments to ensure customer service standards and business objectives are met.
Team Collaboration And Development
- Lead & Foster a collaborative team environment, maintaining strong relationships across company departments to ensure the effective delivery of services and achievement of business goals.
What We’re Looking For
Education & Experience
- Substantial work experience in mechanical and/or electrical engineering.
- GCSE qualifications (A–C) and/or A Levels and/or an Apprenticeship qualification/HNC.
- 18th Edition qualification would be advantageous.
- A valid clean driving license is essential.
- A current and valid CSCS card or industry-recognized equivalent.
Technical Skills
- Solid knowledge of HVAC products.
- Solid understanding of engineering principles and technical processes, particularly within relevant industries such as manufacturing, construction, or mechanical services.
- Ability to complete reports and paperwork accurately and legibly.
- Proficiency with Microsoft Office and basic PC applications.
Soft Skills
- Capacity to work independently and with minimal supervision in the field.
- High levels of self-motivation, with a commitment to delivering quality and efficiency.
- A proactive and flexible approach.
- Exceptional customer service and communication skills.
- Ability to work in a team, managing relationships with key stakeholders, including customers.
- Detail-oriented, proactive, and able to perform well under pressure.
HVAC Field Service Engineer in London employer: Armstrong Fluid Technology
Armstrong Fluid Technology is an excellent employer that fosters a collaborative work culture in the heart of Manchester, where innovation meets sustainability. Employees benefit from ongoing professional development opportunities and a commitment to enhancing manufacturing processes that not only drive profitability but also contribute positively to the environment. Join us to be part of a team that values your expertise and encourages impactful contributions to fluid-flow technology.
Contact Details:
Armstrong Fluid Technology Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HVAC Field Service Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the HVAC industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer or take on freelance gigs related to HVAC. This not only boosts your skills but also shows potential employers that you're proactive and passionate about the field.
✨Tip Number 3
Prepare for interviews by brushing up on common HVAC scenarios and troubleshooting techniques. Practice explaining your thought process clearly, as this will demonstrate your technical knowledge and problem-solving skills to interviewers.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace HVAC Field Service Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HVAC Field Service Engineer role. Highlight your relevant experience, especially in mechanical and electrical engineering, and don’t forget to mention any specific qualifications like the 18th Edition or CSCS card.
Showcase Your Skills:In your application, emphasise your technical skills with HVAC products and your ability to complete reports accurately. We want to see how you can troubleshoot and resolve issues, so give us examples of when you've done this in the past!
Be Customer-Focused:Since customer service is key in this role, make sure to include examples of how you've delivered exceptional service in previous jobs. We love candidates who can demonstrate a proactive approach to meeting customer needs.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Armstrong Fluid Technology
✨Know Your HVAC Stuff
Make sure you brush up on your knowledge of HVAC products and engineering principles. Be ready to discuss specific systems you've worked with and how you've tackled challenges in the past. This will show that you're not just familiar with the basics, but that you can also apply your knowledge practically.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've delivered exceptional service in previous positions. Think about times when you went above and beyond to meet a customer's needs or resolved a tricky situation effectively.
✨Be Ready for Technical Questions
Expect some technical questions during the interview. They might ask you to troubleshoot a common HVAC issue or explain how you would approach a specific repair. Practise articulating your thought process clearly, as this will demonstrate your problem-solving skills and technical expertise.
✨Highlight Team Collaboration
This position requires working closely with various teams, so be sure to highlight your experience in collaborative environments. Share examples of how you've successfully worked with others to achieve common goals, and how you’ve contributed to a positive team atmosphere.
