At a Glance
- Tasks: Drive sales and build relationships in the interior design industry across London and Europe.
- Company: Join Armadillo, a certified B Corp committed to sustainability and social responsibility.
- Benefits: Enjoy comprehensive medical coverage, career development funds, and extra leave for volunteering.
- Other info: Flexible hybrid role with opportunities for personal and professional growth.
- Why this job: Make a positive impact while working with beautiful, handcrafted rugs in a supportive environment.
- Qualifications: 3-5 years of sales experience in the Architecture & Design industry is preferred.
The predicted salary is between 40000 - 50000 £ per year.
Founded in 2009, Armadillo is a purpose-driven business committed to making a positive impact both at home and globally. As an Australian brand with showrooms in Los Angeles, New York, San Francisco, Dallas, Sydney, Melbourne, and Brisbane, we create handcrafted rugs that "lie lightly on this earth." Made by artisans in India and Nepal using natural materials and energy-efficient processes, our rugs are designed to last, offering an antidote to today’s throwaway culture. We are proud to be a certified B Corp, upholding the highest standards in sustainability, social responsibility, and transparency.
Giving back is central to our mission, with philanthropic initiatives dating back to 2014 - beginning with the KVM School in India and now extending to seven organizations across India, Nepal, Australia, and the United States. We are equally committed to cultivating a positive and empowering workplace. Armadillo has been certified as a Great Place To Work for the second consecutive year, and we were honoured to be named one of Fortune’s 2024 Top 50 Best Small and Medium Workplaces. These recognitions reflect our deep commitment to our people, our culture, and the values that guide us every day.
How We Work
At Armadillo, integrity guides everything we do. We’re committed to fostering a collaborative, inclusive workplace where people thrive. We celebrate individuality, champion creativity, and believe in the power of a connected team working toward a shared purpose. We’re driven not just by what we create, but by why we create it.
People & Culture
Our people are at the heart of Armadillo’s success. We provide a supportive environment that promotes personal and professional growth for all employees, embracing fair practices, cultural diversity, and wellbeing. We proudly offer a range of benefits to our team members:
- Comprehensive medical insurance coverage
- Annual career development fund to support your learning and advancement
- Additional leave days for community volunteering
- A dedicated health & wellbeing allowance
- Employee Assistance Program
Role Summary
Reporting to the Global Head of Growth & Emerging Markets, the Senior Account Manager will represent, promote, and sell Armadillo’s products to the interior design industry within the assigned territory, driving growth through strategic outreach, exceptional customer service, and deep industry engagement. As a senior member of the team, the successful candidate will be responsible for driving measurable market growth through new business development, strategic relationship building, and expansion of the client base. Success in the role will be measured by their ability to generate opportunities, convert and grow key accounts, increase market share, and establish Armadillo as a leading presence within the region.
The successful candidate will demonstrate leadership through knowledge sharing and setting the standard for gaining market share and expanding our client base. Direct reports are expected once the market is established (estimated after 12-18 months). This is a permanent full-time position subject to a 6-month probationary period.
Hours
Full-time / Core business hours are 9.30-5.30pm with flexibility required to support client events and travel. This is a flexible, field-based role designed around client engagement, business development activity, and showroom collaboration. The successful candidate will manage their schedule across remote work, client appointments, and showroom presence as business needs require.
Working Arrangement
Hybrid, with regular travel across Greater London and occasional travel within the UK and Europe.
Salary Range
Competitive salary commensurate with experience. Details provided upon application.
Key Responsibilities
- Drive trade and wholesale sales and cultivate business growth through proactive outreach, relationship building, and high-quality client relationship management in the UK and Europe; travel outside of London would be occasional (quarterly).
- Achieve strong gains in market share by opening new accounts, increasing revenue from new clients, expanding the overall customer base, and delivering impactful product presentations.
- Develop deep expertise in your territory and its design community; fully own and lead its development and strategic growth.
- Strategize and execute targeted outreach initiatives to attract new clients and deepen relationships with existing ones.
- Present the collection and engage with prospects and clients daily and weekly, positioning Armadillo as the go-to rug partner for design projects.
- Demonstrate strong product knowledge, including construction, sustainability, care, and suitability, to confidently recommend the right products for different applications.
- Manage your client portfolio end-to-end: handle order requests, send samples and product information, provide troubleshooting support, and monitor orders and our customers experience through delivery.
- Deliver accurate weekly and monthly reporting, including tracking new business development efforts, revenue performance, and market share growth.
- Lead client events, including new collection launches, networking opportunities, and media engagements to further elevate brand presence.
- Demonstrated capability to support the building of our UK/Europe business over time, including transitioning from remote working to an atelier/showroom presence in time, and support to build the team out over time in line with the board approved UK/Europe expansion plan.
Shared Responsibilities
Purpose
Participation in training and education on topics relating to sustainability and social responsibility. Commitment to adhere to environmental and social goals, as set by the company.
People and Culture
Promote, contribute to, and maintain a diverse and inclusive work environment, which is free of discrimination, bullying and harassment. Actively and positively participate in team meetings, professional development, and our collegial work environment. Adhere to, and be aware of, all Armadillo workplace policies and procedures.
Key Capabilities and Behaviors Required
- A proven sales record within the Architecture & Design industry, 3-5 years preferred.
- CRM experience – HubSpot experience is a plus.
- Consistently demonstrate leadership by mentoring junior colleagues and modeling best practices.
- Represent Armadillo as a premium brand ambassador both internally and externally.
- Show initiative in identifying new business opportunities, territory growth strategies, and ways to increase market share.
- Maintain a positive, solutions-focused attitude and strong organizational skills.
- Self-motivated and goal-oriented, with a proven ability to deliver results independently and as part of a collaborative team.
- Passionate about design and continually deepening product and industry knowledge.
- Willing and able to travel weekly within your territory and outside it as needed.
- Confident in networking and client engagement to build strong, lasting client relationships.
Please note that this role may involve handling rug samples and, on occasion, full-size rugs. Appropriate training, equipment, and reasonable adjustments will be provided where required to support employees in performing the essential functions of the role. Please note: Applicants must have the right to work in the UK.
A&D Senior Account Manager - Central London employer: Armadillo
Armadillo is an exceptional employer, offering a vibrant and inclusive work culture that prioritises personal and professional growth. With comprehensive benefits including medical insurance, a career development fund, and additional leave for community volunteering, employees are empowered to thrive while contributing to a purpose-driven mission. Located in Central London, the role of A&D Senior Account Manager provides unique opportunities for strategic engagement within the interior design industry, all while being part of a certified B Corp committed to sustainability and social responsibility.
StudySmarter Expert Advice🤫
We think this is how you could land A&D Senior Account Manager - Central London
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, and local meetups to connect with potential clients and other professionals. Remember, it's all about building relationships that can lead to opportunities.
✨Tip Number 2
Show off your expertise! Create a portfolio or a presentation that highlights your knowledge of the design community and Armadillo's products. This will help you stand out when meeting prospects and clients.
✨Tip Number 3
Follow up! After meeting someone, send a quick email or message to thank them for their time and reiterate your interest in working together. A little persistence goes a long way in keeping you top of mind.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Armadillo family and contributing to our mission.
We think you need these skills to ace A&D Senior Account Manager - Central London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for design and sustainability shine through. We love seeing candidates who genuinely care about our mission and values, so don’t hold back on sharing why you want to be part of the Armadillo family!
Tailor Your CV:Make sure your CV is tailored to the role of Senior Account Manager. Highlight your experience in the Architecture & Design industry and any relevant sales achievements. We want to see how your skills align with what we’re looking for, so make it easy for us!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story. Use it to explain how your background and experiences make you the perfect fit for this role. Be sure to mention specific examples of how you've driven growth or built relationships in previous positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Armadillo
✨Know Your Stuff
Before the interview, dive deep into Armadillo's mission and values. Familiarise yourself with their handcrafted rugs and sustainability practices. Being able to discuss how your experience aligns with their commitment to social responsibility will show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully driven sales or built strong client relationships. Highlight your achievements in the Architecture & Design industry, as this will demonstrate your capability to contribute to Armadillo's growth.
✨Be Ready for Questions
Anticipate questions about how you would approach new business development and client engagement. Think about strategies you could implement to increase market share and how you would position Armadillo as a go-to partner for design projects.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team culture, opportunities for professional development, or how Armadillo measures success in this role. This shows your enthusiasm and helps you gauge if it's the right fit for you.
