We are currently recruiting for an experienced Contract Manager to lead the delivery of Hard FM services within a major healthcare environment.
The successful candidate will take overall responsibility for operational, financial, compliance and people performance across the contract, ensuring high-quality service delivery and strong customer relationships.
Key responsibilities:
- Lead and manage Hard FM services across a large operational site.
- Take accountability for contractual, legal, health & safety and compliance requirements.
- Manage operational and financial performance, including budgets, forecasting and cost control.
- Lead and develop a multidisciplinary team, including managers responsible for projects, estates and compliance.
- Build strong relationships with key customers, stakeholders, contractors and partners.
- Monitor KPIs and performance data, identifying opportunities for continuous improvement.
- Lead transformation, service improvement and change initiatives.
- Manage operational risks and complex issues, making effective strategic decisions.
- Support recruitment, performance management, training, development and employee engagement.
- Identify and implement cost-saving and efficiency opportunities.
- Ensure robust governance, procedures and controls are maintained across the contract.
About you:
- Experience managing Hard FM services, ideally within a healthcare environment.
- Proven experience leading and developing teams.
- Strong commercial and financial management experience, including P&L/budget accountability.
- Experience managing contractual compliance, operational performance and KPIs.
- Strong understanding of people management, including performance, absence, conflict and development.
- Experience leading transformational change and continuous improvement.
- Excellent communication, negotiation and stakeholder management skills.
- Strong problem-solving and decision-making ability.
- Degree qualified or equivalent industry experience.
This is an excellent opportunity for an experienced Hard FM Contract Manager looking to take ownership of a high-profile operational contract and lead a sizeable team within a complex healthcare environment.
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Contract Manager in Scotland employer: ARM International
ARM International is an exceptional employer that values innovation and collaboration in a dynamic UK enterprise environment. With a strong focus on employee growth, we offer comprehensive training and development opportunities, alongside a supportive work culture that encourages teamwork and open communication. Our commitment to high standards in performance and security ensures that you will be part of a forward-thinking team dedicated to excellence.
