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- Tasks: Lead and optimise platform operations for eBay Live, enhancing global seller support and efficiency.
- Company: Join eBay, a global leader in ecommerce, transforming how the world shops.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal and professional growth.
- Why this job: Be part of a creative team shaping the future of live commerce and community.
- Qualifications: 5+ years in program management, strong communication skills, and a passion for live experiences.
- Other info: Dynamic startup-like environment with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
At eBay, we are more than a global ecommerce leader; we are changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We are committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work every day. We are in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers and help us connect people and build communities to create economic opportunity for all.
About eBay Live: eBay Live is shaping the future of commerce, a fast-growing, live shopping experience where sellers and buyers connect in real time. From collectibles and fashion to luxury goods and tech, we are bringing storytelling and community into the heart of shopping. eBay Live operates like a startup within eBay: experimental, creative, data-driven, and global.
About The Role: We are looking for a Platform Operations Program Manager who excels at creating structure out of ambiguity. You will help scale eBay Live by designing the operational backbone that powers livestream commerce across global markets, seller enablement, event execution, and cross-functional collaboration. You will partner with product, marketing, seller support, trust, and category teams to turn ideas into repeatable, high-performing programs that support seller success and operational excellence.
What You Will Do:
- Quarterback international platform operations, go-to-market, and seller support, driving alignment and operational excellence across regions.
- Support in-market platform operations teams in implementing consistent processes that enhance efficiency and impact.
- Coordinate priorities and execution as an extension of the North America team, ensuring global alignment and shared accountability.
- Implement playbooks across markets to enable consistency, speed, and scalable growth.
- Build and evolve processes that support international scale and adapt to changing operational needs.
- Partner with cross-functional teams, including Product, Engineering, Legal, and Marketing, to optimize workflows, governance, and global execution.
- Continuously improve systems and standards by capturing findings and transforming them into global best practices.
Who You Are:
- 5+ years in program or operations management, ideally within e-commerce, media, or live commerce.
- Proven success leading cross-functional programs at scale, balancing creativity with process rigor.
- Exceptional communicator who can drive alignment across technical, operational, and business teams.
- Comfortable with ambiguity and rapid change; you bring structure where none exists.
- Obsessed with systems, metrics, and documentation (if it’s not written down, it doesn’t exist).
- Passionate about live experiences, creators, and the intersection of commerce and community.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status. If you have a need that requires accommodation, please contact us at (phone/email). We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
Platform Ops Program Manager, eBay Live employer: Arlington Administrative Assistance
Contact Detail:
Arlington Administrative Assistance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Ops Program Manager, eBay Live
✨Tip Number 1
Network like a pro! Reach out to current eBay employees on LinkedIn, join relevant groups, and attend industry events. Building connections can give us the inside scoop on job openings and company culture.
✨Tip Number 2
Prepare for interviews by researching eBay Live and its impact on the ecommerce landscape. We should be ready to discuss how our skills align with their mission of connecting buyers and sellers in real-time.
✨Tip Number 3
Showcase our problem-solving skills! Be ready to share examples of how we've created structure from chaos in previous roles. eBay loves candidates who can thrive in ambiguity and drive operational excellence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our applications to highlight our passion for live experiences and community-building.
We think you need these skills to ace Platform Ops Program Manager, eBay Live
Some tips for your application 🫡
Show Your Passion for Live Commerce: When you're writing your application, let your enthusiasm for live commerce shine through! Share any experiences you've had with live shopping or community engagement, as this will resonate with us at eBay Live.
Be Clear and Concise: We love a good storyteller, but when it comes to applications, clarity is key. Make sure your points are easy to understand and get straight to the heart of your experience and skills. Remember, if it’s not written down, it doesn’t exist!
Highlight Cross-Functional Collaboration: Since you'll be working with various teams, it's important to showcase your ability to collaborate across different functions. Share examples of how you've successfully partnered with others to achieve common goals in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Arlington Administrative Assistance
✨Know the Company Inside Out
Before your interview, dive deep into eBay's mission and values. Understand how eBay Live is revolutionising commerce and be ready to discuss how your experience aligns with their goals. This shows genuine interest and helps you connect your skills to their vision.
✨Showcase Your Cross-Functional Experience
As a Platform Ops Program Manager, you'll need to work with various teams. Prepare examples of past projects where you successfully collaborated across departments. Highlight how you drove alignment and operational excellence, as this will resonate well with the interviewers.
✨Embrace Ambiguity
eBay Live thrives in a fast-paced, ever-changing environment. Be ready to share instances where you've created structure from chaos. Discuss your approach to problem-solving and how you adapt to new challenges, as this is crucial for the role.
✨Metrics Matter
Since the role involves optimising workflows and improving systems, come prepared with data-driven examples. Talk about how you've used metrics to enhance processes in previous roles. This demonstrates your obsession with systems and documentation, which is key for success at eBay.
