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- Tasks: Lead operations for eBay Live, enhancing global seller support and driving innovative commerce solutions.
- Company: Join eBay, a global leader in ecommerce, transforming how the world shops.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team shaping the future of live shopping experiences.
- Qualifications: 5+ years in program management, strong communication skills, and a passion for live commerce.
- Other info: Work in a fast-paced, startup-like environment with excellent career advancement potential.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At eBay, we are more than a global ecommerce leader; we are changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We are committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work every day. We are in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers and help us connect people and build communities to create economic opportunity for all.
About eBay Live: eBay Live is shaping the future of commerce, a fast-growing, live shopping experience where sellers and buyers connect in real time. From collectibles and fashion to luxury goods and tech, we are bringing storytelling and community into the heart of shopping. eBay Live operates like a startup within eBay: experimental, creative, data-driven, and global.
About The Role: We are looking for a Platform Operations Program Manager who excels at creating structure out of ambiguity. You will help scale eBay Live by designing the operational backbone that powers livestream commerce across global markets, seller enablement, event execution, and crossâfunctional collaboration. You will partner with product, marketing, seller support, trust, and category teams to turn ideas into repeatable, high-performing programs that support seller success and operational excellence.
What You Will Do:
- Quarterback international platform operations, goâtoâmarket, and seller support, driving alignment and operational excellence across regions.
- Support inâmarket platform operations teams in implementing consistent processes that enhance efficiency and impact.
- Coordinate priorities and execution as an extension of the North America team, ensuring global alignment and shared accountability.
- Implement playbooks across markets to enable consistency, speed, and scalable growth.
- Build and evolve processes that support international scale and adapt to changing operational needs.
- Partner with crossâfunctional teams, including Product, Engineering, Legal, and Marketing, to optimize workflows, governance, and global execution.
- Continuously improve systems and standards by capturing findings and transforming them into global best practices.
Who You Are:
- 5+ years in program or operations management, ideally within eâcommerce, media, or live commerce.
- Proven success leading crossâfunctional programs at scale, balancing creativity with process rigor.
- Exceptional communicator who can drive alignment across technical, operational, and business teams.
- Comfortable with ambiguity and rapid change; you bring structure where none exists.
- Obsessed with systems, metrics, and documentation (if it is not written down, it does not exist).
- Passionate about live experiences, creators, and the intersection of commerce and community.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status. If you have a need that requires accommodation, please contact us. We will make every effort to respond to your request for accommodation as soon as possible.
Platform Ops Program Manager, eBay Live in London employer: Arlington Administrative Assistance
Contact Detail:
Arlington Administrative Assistance Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Platform Ops Program Manager, eBay Live in London
â¨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
â¨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them youâre not just another candidate; youâre genuinely excited about what they do!
â¨Tip Number 3
Practice your pitch! You want to be able to clearly explain how your skills align with the role. Keep it concise and engagingâthink of it as your personal brand story.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Platform Ops Program Manager, eBay Live in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Platform Ops Program Manager role. Highlight your experience in program management and how it aligns with eBay Live's mission. We want to see how you can bring structure to ambiguity!
Showcase Your Communication Skills: As an exceptional communicator, it's crucial to demonstrate this in your written application. Use clear and concise language to convey your ideas and experiences. Remember, we value alignment across teams, so let that shine through!
Emphasise Your Passion for Live Commerce: Let us know why you're excited about live shopping and community engagement. Share any relevant experiences or projects that showcase your passion for the intersection of commerce and community. We love seeing enthusiasm!
Apply Through Our Website: Don't forget to submit your application through our website! This ensures that your application gets to the right people quickly. Plus, it shows us you're serious about joining our team at eBay Live.
How to prepare for a job interview at Arlington Administrative Assistance
â¨Know Your Stuff
Before the interview, dive deep into eBay Live and its unique approach to live shopping. Familiarise yourself with their recent initiatives and how theyâre shaping the future of commerce. This will not only show your enthusiasm but also help you connect your experience to their goals.
â¨Showcase Your Cross-Functional Skills
As a Platform Ops Program Manager, you'll need to work with various teams. Prepare examples from your past where you've successfully collaborated across departments. Highlight how you drove alignment and operational excellence, as this is key for the role.
â¨Embrace Ambiguity
eBay values those who can create structure out of chaos. Be ready to discuss times when you thrived in uncertain situations. Share how you approached challenges and implemented processes that led to successful outcomes, demonstrating your adaptability.
â¨Metrics Matter
Since the role is obsessed with systems and metrics, come prepared with data-driven examples of your past successes. Discuss how youâve used metrics to improve processes or drive decisions, showing that you understand the importance of documentation and measurable outcomes.
