At a Glance
- Tasks: Lead a dynamic team managing tills and delivering exceptional customer service at exclusive luxury sales.
- Company: Join Arlettie, a leader in organising private luxury sales globally.
- Benefits: Competitive salary and the chance to work internationally.
- Other info: Exciting opportunity for travel and career growth in the luxury sector.
- Why this job: Be part of an iconic brand and enhance your leadership skills in a fast-paced environment.
- Qualifications: 3+ years in retail management with strong organisational and customer service skills.
The predicted salary is between 30000 - 40000 ÂŁ per year.
About us
Arlettie puts the most incredible luxury within easy reach of those who love it and dream of it. From the greatest Parisian fashion houses to the jewellers of the Place Vendome, and the most prominent designers, Arlettie has been fineâtuning its selections for 25 years. With more than 200 sales in London, Paris and online, Arlettie is the leader in organising private sales in the industry.
About the job
Join our Arlettie team and embark on a global journey, organising exclusive private sales around the world for one of the most iconic luxury brands. There will be approximately 7 to 10 sales per year, each lasting around 15 days. When you are not travelling, you may be asked to support sales activities at your local showroom. We are seeking an energetic, selfâmotivated, and experienced Cashier Manager to join our global Arlettie team. The role involves leading a team of approximately 18 employees, overseeing around 700 daily visitors, and ensuring that all team members consistently deliver excellent customer service in a dynamic and fastâpaced environment.
Responsibilities
- Till Management
- Managing the tills, customer queries and security at the cash desk
- Controlling cash handling procedures, investigating and resolving discrepancies on the tills
- Extracting daily sales for each till, reporting back to the business and identifying any discrepancies
- Team Management
- Training new cashiers and providing ongoing coaching to ensure high performance
- Training the team on the tills to ensure they understand all procedures and processes
- Customer Service
- Ensuring all members of staff provide an impeccable customer experience at all times
- Managing client relationships and complaints
- Supervising, welcoming, informing and answering any queries clients may have
- Administration
- Uploading prices to the till software and preparing pointâofâsale material including pricing signage with information provided by the account manager
- Reporting all client feedback to the management team to ensure each sale achieves all relevant targets
Profile required
QUALIFICATIONS, SKILLS AND EXPERIENCE
- At least 3 years experience as a till manager or similar position in a retail flagship store or a store with high volumes (e.g. Zara, Topshop, H&M)
- Reliability, professionalism and strong commercial acumen
- Excellent organisational, communication and customer service skills
- Previous experience of successfully leading a team
- Entrepreneurial spirit
- Strong numerical skills and attention to detail
- Good knowledge of Microsoft Office
- Good spoken and written English
PACKAGE
- Fullâtime role
- Opportunity to work in different countries all around the world
- Competitive salary
Tills Manager employer: Arlettie
Contact Detail:
Arlettie Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Tills Manager
â¨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
â¨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal gathering, be ready to discuss your experience managing tills and leading teams. Bring examples of how you've improved customer service or resolved issues.
â¨Tip Number 3
Stay active on social media! Follow companies like Arlettie and engage with their posts. This not only keeps you updated on their latest news but also shows your interest in the brand, which can make you stand out when applying.
â¨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Make sure to highlight your relevant experience and passion for luxury retail in your application.
We think you need these skills to ace Tills Manager
Some tips for your application đŤĄ
Show Your Passion for Luxury: When you're writing your application, let your love for luxury brands shine through! We want to see that you understand the essence of what we do at Arlettie and how you can contribute to our mission.
Highlight Your Team Leadership Skills: As a Tills Manager, you'll be leading a team, so make sure to showcase your experience in managing and training others. Share specific examples of how you've motivated your team to deliver excellent customer service.
Be Detail-Oriented: Attention to detail is key in this role, especially when it comes to cash handling and reporting discrepancies. Make sure your application is free from typos and clearly structured to reflect your organisational skills.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates about the process!
How to prepare for a job interview at Arlettie
â¨Know Your Numbers
As a Tills Manager, you'll need to demonstrate strong numerical skills. Brush up on your cash handling procedures and be ready to discuss how you've managed discrepancies in the past. Prepare some examples that showcase your attention to detail and ability to handle cash efficiently.
â¨Showcase Your Leadership Skills
This role involves leading a team, so be prepared to talk about your experience in training and coaching staff. Think of specific instances where you improved team performance or resolved conflicts. Highlight your entrepreneurial spirit and how it has positively impacted your previous teams.
â¨Customer Service is Key
Arlettie values impeccable customer service, so come armed with examples of how you've handled client relationships and complaints. Be ready to discuss your approach to ensuring a top-notch customer experience, especially in a fast-paced environment.
â¨Familiarise Yourself with the Brand
Do your homework on Arlettie and its luxury offerings. Understanding the brand's ethos and its position in the market will help you align your answers with their values. This shows genuine interest and can set you apart from other candidates.