At a Glance
- Tasks: Assist in showroom events, from setup to customer service during sales.
- Company: Join Arlettie, a leader in exclusive luxury sales experiences.
- Benefits: Flexible hours, competitive pay, and a vibrant work environment.
- Other info: Opportunity to grow within an international brand.
- Why this job: Be part of a dynamic team and connect with luxury brands.
- Qualifications: Experience in retail or hospitality and strong customer service skills.
The predicted salary is between 11.7 - 14.3 £ per hour.
About us
Pioneer in exclusive event-based private sales, Arlettie has been creating unique experiences for the world's leading Luxury Houses for over 20 years. In Paris, London, Milan, New York, and online, Arlettie connects its community of 300,000 members to exceptional sales events. Arlettie is now looking for passionate new talents to support its ambitious growth and development. Become part of a French success story that has grown into an international brand by joining Arlettie!
ROLE AND RESPONSIBILITIES
- As a member of the Arlettie Showroom team, you will work both the event set up on certain sales, and the first days of each sale.
Event set-up responsibilities:
- Accepting and processing weekly stock delivery
- Preparing the zoning, merchandising and product categorization
- Preparing product pricing and tagging
Event sales responsibilities:
- Welcome and serve the customers always providing an excellent in-store experience
- Maintain and develop client relations through an individual approach
- Be proactively engaged in cross selling and maximise sales opportunity to achieve sale targets and KPIs
- Ensure to be up to date with brand and product knowledge
- Deal effectively with customer complaints by liaising with the line manager when necessary
- Ensure to maintain the shop floor and visual display high standard
- Contribute to ensure a high level of security and attentive to prevent product thefts
QUALIFICATIONS, SKILLS AND EXPERIENCE
- At least one year of experience in fast-paced retail or hospitality environment.
- Excellent organizational, communication and customer service skills.
- Ability to work in a high-pressure and fast-paced environment.
- Strong attention to detail skills.
PACKAGE
- Flexibility
- 0-Hour contract
- Paid hourly
Showroom Assistant employer: Arlettie
Arlettie is an excellent employer, offering a dynamic work environment in high-volume showrooms where teamwork and customer service excellence are paramount. Employees benefit from comprehensive training, opportunities for career advancement, and a supportive culture that values collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Assistant
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Arlettie, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Arlettie!
We think you need these skills to ace Showroom Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Arlettie, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Arlettie and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Arlettie that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Arlettie
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
