Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage clients and sell luxury memberships through calls and in-person interactions.
- Company: Arlettie is a leading European company in unique private sales, showcasing luxury brands.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and luxury brand exposure.
- Why this job: Join a vibrant team and connect with prestigious brands while making meaningful client relationships.
- Qualifications: Sales-driven individuals with a passion for luxury service and client engagement are encouraged to apply.
- Other info: Be part of exclusive events and help shape the luxury shopping experience.
The predicted salary is between 36000 - 60000 £ per year.
By creating exceptional events, Arlettie has become a European leader in organising unique private sales, both in showrooms and online. We bring together the biggest names in luxury at our showrooms in Paris, London, and Milan. Each week, our showrooms are transformed with the latest collections from prestigious fashion, jewellery, leather goods, and accessory brands. We have recently expanded our showroom network with the launch of an e-shop, making the joy of shopping accessible to even more people. With over 300,000 clients in our database, Arlettie offers a calendar of exclusive sales, providing our community with a truly unique shopping experience.
ROLE SUMMARY
We are looking for a confident, sales-driven professional with a passion for client engagement and luxury service to join our team as a Membership Sales Executive. In this role, you will play a crucial part in expanding our exclusive membership base by selling a luxury service both over the phone and face-to-face. This is a high-impact, target-focused role suited for someone who thrives on making meaningful client connections, hitting conversion goals, and confidently representing a brand that partners with some of the prestigious names in luxury fashion. You will represent a membership experience that offers clients priority access to private sales from world-renowned brands - your mission will be to communicate the value of this access with confidence, clarity, and conviction.
KEY RESPONSIBILITIES
- Drive the growth of our membership base through high-volume outbound phoning campaigns, with a strong focus on daily prospecting, personalised sales pitches, and consistent client engagement.
- Sell and renew memberships by tailoring your approach based on client profile and history.
- Collaborate with the UK Manager of Clients to develop and execute targeted conversion campaigns.
- Write and refine phoning scripts to maximise effectiveness and conversion rates.
- Monitor and report on campaign performance weekly, monthly, and annually.
Showroom Membership Acquisition and Experience
- Provide on-the-ground support to the Hostess team during strategic sales events, help manage queues, signage, and crowd flow.
- Identify potential prospects in the queue and on the showroom floor and engage them to present and sell memberships in-person.
- Ensure that both Hostess and Floor teams are fully equipped and trained to communicate membership benefits with refined sales techniques.
- Propose new strategies and processes to the UK Manager of Clients to continuously improve showroom conversion rates.
- Respond to inbound client queries across phone, email, digital channels with excellent service and a solutions-oriented mindset.
- Provide guidance on membership benefits and post-sale follow-up to encourage loyalty and satisfaction.
Membership Sales Executive employer: Arlettie
Contact Detail:
Arlettie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Sales Executive
✨Tip Number 1
Familiarise yourself with luxury brands and their unique selling points. Understanding the products and services offered by these brands will help you communicate effectively with potential clients and demonstrate your passion for luxury.
✨Tip Number 2
Practice your sales pitch! Since this role involves a lot of client engagement, rehearsing your approach can help you sound more confident and persuasive when speaking to prospects, whether over the phone or in person.
✨Tip Number 3
Network within the luxury retail space. Attend events, join relevant online communities, and connect with professionals in the industry. Building relationships can lead to valuable insights and potential referrals.
✨Tip Number 4
Stay updated on market trends and consumer behaviour in the luxury sector. This knowledge will not only enhance your conversations with clients but also allow you to tailor your sales strategies effectively.
We think you need these skills to ace Membership Sales Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Membership Sales Executive. Highlight your sales experience and client engagement skills in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience in sales and luxury service. Use specific examples that demonstrate your ability to drive membership growth and engage clients effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury brands and your sales-driven mindset. Mention how your skills align with Arlettie's mission and values, and express your enthusiasm for the role.
Showcase Communication Skills: Since the role involves significant client interaction, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've successfully engaged clients in previous roles.
How to prepare for a job interview at Arlettie
✨Know the Brand Inside Out
Before your interview, make sure you research Arlettie thoroughly. Understand their unique selling points, the luxury brands they partner with, and their approach to client engagement. This knowledge will help you demonstrate your passion for the brand and how you can contribute to their mission.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully engaged clients in the past. Be ready to share specific examples of how you've met or exceeded targets, as this role is highly focused on driving membership growth through effective sales techniques.
✨Practice Your Pitch
Since you'll be selling a luxury service, practice delivering a concise and compelling sales pitch. Tailor your approach based on different client profiles, and be prepared to adapt your pitch during the interview to showcase your ability to connect with various types of clients.
✨Demonstrate Client-Centric Mindset
Emphasise your commitment to providing exceptional customer service. Discuss how you would handle client queries and follow-ups, ensuring that potential members feel valued and informed about the benefits of joining Arlettie's exclusive community.
