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- Tasks: Lead a team to manage tills and deliver exceptional customer service.
- Company: Join Arlettie, a leader in luxury private sales with a global presence.
- Benefits: Competitive salary, dynamic work environment, and opportunities for travel.
- Other info: Exciting role with opportunities for personal and professional growth.
- Why this job: Be part of an iconic brand and enhance your leadership skills in luxury retail.
- Qualifications: Experience in cash management and team leadership required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
About us
Arlettie puts the most incredible luxury within easy reach of those who love it and dream of it. From the greatest Parisian fashion houses to the jewellers of the Place Vendome, and the most prominent designers, Arlettie has been fineâtuning its selections for 25 years. With more than 200 sales in London, Paris and online, Arlettie is the leader in organising private sales in the industry.
About the job
Join our Arlettie team and embark on a global journey, organising exclusive private sales around the world for one of the most iconic luxury brands. There will be approximately 7 to 10 sales per year, each lasting around 15 days. When you are not travelling, you may be asked to support sales activities at your local showroom.
We are seeking an energetic, selfâmotivated, and experienced Cashier Manager to join our global Arlettie team. The role involves leading a team of approximately 18 employees, overseeing around 700 daily visitors, and ensuring that all team members consistently deliver excellent customer service in a dynamic and fastâpaced environment.
Responsibilities
- Till Management
- Managing the tills, customer queries and security at the cash desk
- Controlling cash handling procedures, investigating and resolving discrepancies on the tills
- Extracting daily sales for each till, reporting back to the business and identifying any discrepancies
- Team Management
- Training new cashiers and providing ongoing coaching to ensure high performance
- Training the team on the tills to ensure they understand all procedures and processes
- Customer Service
- Ensuring all members of staff provide an impeccable customer experience at all times
- Managing client relationships and complaints
- Supervising, welcoming, informing and answering any queries clients may have
- Administration
- Uploading prices to the till software and preparing pointâofâsale material including pricing signage with information provided by the
Tills Manager in London employer: Arlettie
Contact Detail:
Arlettie Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Tills Manager in London
â¨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail sector and let them know you're on the hunt for a Tills Manager role. You never know who might have the inside scoop on openings at Arlettie or other similar companies.
â¨Tip Number 2
Prepare for interviews by researching Arlettie's values and recent sales events. Show us that youâre not just interested in the job, but that you genuinely care about the brand and its mission. Tailor your answers to reflect how your experience aligns with their goals.
â¨Tip Number 3
Practice your customer service skills! Since the role involves managing a team and ensuring excellent service, think of scenarios where youâve handled difficult customer situations. We want to hear how you turned challenges into positive experiences.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows us that youâre serious about joining the Arlettie team and ready to take on the exciting challenges ahead.
We think you need these skills to ace Tills Manager in London
Some tips for your application đŤĄ
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! We want to see how your enthusiasm aligns with our brand values and the incredible world of fashion. Share any relevant experiences that highlight your passion.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Tills Manager role. Highlight your experience in team management and customer service, as these are key for us. Use specific examples to demonstrate your skills and achievements.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to make your skills stand out!
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for the role. Plus, it shows youâre keen to join the Arlettie team!
How to prepare for a job interview at Arlettie
â¨Know Your Numbers
As a Tills Manager, you'll be handling cash and sales data daily. Brush up on your numerical skills and be ready to discuss how you've managed cash handling procedures in the past. Be prepared to share specific examples of how you resolved discrepancies or improved processes.
â¨Showcase Your Leadership Skills
This role involves leading a team, so it's crucial to demonstrate your leadership experience. Think of times when you've trained new staff or coached team members to success. Share these stories during the interview to highlight your ability to motivate and manage a diverse team.
â¨Customer Service is Key
Arlettie prides itself on impeccable customer service. Prepare to discuss how you've handled customer queries and complaints in previous roles. Use specific examples to illustrate your approach to ensuring a positive customer experience, especially in a fast-paced environment.
â¨Familiarise Yourself with the Brand
Understanding Arlettie's luxury brand and its values will set you apart. Do some research on their history, key products, and recent sales events. This knowledge will not only impress your interviewers but also show your genuine interest in the company and its mission.