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- Tasks: Lead a team to manage tills and deliver exceptional customer service.
- Company: Join Arlettie, a leader in luxury private sales with a global presence.
- Benefits: Competitive salary, dynamic work environment, and opportunities for travel.
- Why this job: Be part of an iconic brand and enhance your leadership skills in luxury retail.
- Qualifications: Experience in cash management and team leadership is essential.
- Other info: Exciting career growth opportunities in a fast-paced, luxury environment.
The predicted salary is between 36000 - 60000 £ per year.
About us
Arlettie puts the most incredible luxury within easy reach of those who love it and dream of it. From the greatest Parisian fashion houses to the jewellers of the Place Vendome, and the most prominent designers, Arlettie has been fine-tuning its selections for 25 years. With more than 200 sales in London, Paris and Online, Arlettie is the leader in organising private sales in the industry.
About the job
Join our Arlettie team and embark on a global journey, organizing exclusive private sales around the world for one of the most iconic luxury brands. There will be approximately 7 to 10 sales per year, each lasting around 15 days. When you are not travelling, you may be asked to support sales activities at your local showroom.
We are seeking an energetic, self-motivated, and experienced Cashier Manager to join our global Arlettie team. The role involves leading a team of approximately 18 employees, overseeing around 700 daily visitors, and ensuring that all team members consistently deliver excellent customer service in a dynamic and fast-paced environment.
Responsibilities:
- Till Management
- Managing the tills, customer queries and security at the cash desk
- Controlling cash handling procedures, investigating and resolving discrepancies on the tills
- You will extract daily sales for each till, report back to the business and identify any discrepancies
- Team Management
- Train new cashiers and provide ongoing coaching to ensure high performance
- You will train the team on the tills to ensure they understand all procedures and processes
- Customer Service
- You will ensure all members of staff are providing an impeccable customer experience at all times
- You will manage client relationships and complaints
- You will supervise, welcome, inform and answer any queries clients may have
- Administration
- Responsible for uploading prices to the till software and preparing point of sale material including pricing signage with information provided by the
Tills Manager in England employer: Arlettie
Contact Detail:
Arlettie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tills Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail sector and let them know you're on the hunt for a Tills Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Arlettie and its unique approach to private sales. Show us that you understand our brand and values, and be ready to discuss how your experience aligns with our mission of delivering impeccable customer service.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team management and cash handling. We want to see how you handle challenges and ensure your team delivers top-notch service under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Arlettie family.
We think you need these skills to ace Tills Manager in England
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! We want to see how your enthusiasm aligns with our brand values and the incredible products we offer. Share any relevant experiences that highlight your passion for the luxury industry.
Highlight Your Team Management Skills: As a Tills Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. We’re looking for examples of how you've trained and motivated teams in the past, especially in fast-paced environments like ours.
Be Detail-Oriented: Attention to detail is key in this role, especially when it comes to cash handling and reporting discrepancies. In your application, mention specific instances where your meticulous nature has helped you succeed in previous roles. We love candidates who can spot the little things!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the information you need right there. Plus, it shows us you’re serious about joining the Arlettie team!
How to prepare for a job interview at Arlettie
✨Know Your Numbers
As a Tills Manager, you'll be handling cash and sales data daily. Brush up on your numerical skills and be ready to discuss how you've managed cash handling procedures in the past. Be prepared to share specific examples of how you resolved discrepancies or improved cash management processes.
✨Showcase Your Leadership Skills
This role involves leading a team, so it's crucial to demonstrate your leadership experience. Think of times when you've trained or coached team members, and be ready to explain your approach to motivating staff and ensuring high performance in a fast-paced environment.
✨Customer Service is Key
Arlettie values impeccable customer service, so come armed with examples of how you've handled customer queries and complaints. Highlight your ability to maintain a positive atmosphere even during busy periods, and discuss any strategies you've implemented to enhance the customer experience.
✨Familiarise Yourself with the Brand
Before the interview, take some time to learn about Arlettie and its luxury offerings. Understanding the brand's ethos and the types of products they sell will help you align your answers with their values and show your genuine interest in the role.
