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For Companies At a Glance
- Tasks: Make outbound calls to promote exclusive events and services.
- Company: Join Arlettie, a leader in luxury private sales across Europe.
- Benefits: Flexible 0-hour contract with opportunities for skill development.
- Why this job: Engage with clients and be part of a unique shopping experience.
- Qualifications: Experience in sales or customer service is a plus.
- Other info: Dynamic team environment with a focus on collaboration.
The predicted salary is between 11 - 16 £ per hour.
About us
By creating exceptional events, Arlettie has become a European leader in organising unique private sales, both in showrooms and online. We bring together the biggest names in luxury at our showrooms in Paris, London, and Milan. Each week, our showrooms are transformed with the latest collections from prestigious fashion, jewellery, leather goods, and accessory brands. We have recently expanded our showroom network with the launch of an e-shop, making the joy of shopping accessible to even more people. With over 300,000 clients in our database, Arlettie offers a calendar of exclusive sales, providing our community with a truly unique shopping experience.
Job description
We are seeking a motivated Customer Outreach Agent to join our London team on a 0-hour contract. In this role, you will conduct outbound calls to promote services and events. This position is ideal for individuals with excellent communication skills and a strong sales mindset.
RESPONSIBILITIES
- Conduct outbound calls to potential clients according to provided call lists.
- Deliver scripted messages to promote products/services, generate interest and answer initial questions.
- Collect and record accurate and detailed information from each call, maintaining proper documentation.
- Collaborate with the team to achieve individual and campaign-based goals.
- Adhere to call scripts and guidelines to ensure consistency and quality interactions.
- Participate in training sessions to enhance communication and sales skills.
Profile required
QUALIFICATIONS, SKILLS AND EXPERIENCE
- Proven experience in telemarketing, sales or customer service is preferred.
- Exceptional verbal communication skills with a clear and friendly demeanour.
- Ability to follow call scripts while adapting to customer responses.
- Basic computer skills to log call details and use necessary software tools.
- Team player with the ability to work collaboratively in a fast-paced environment.
Customer Outreach Agent in England employer: Arlettie
Contact Detail:
Arlettie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Outreach Agent in England
✨Tip Number 1
Get to know the company inside out! Research Arlettie’s events and services so you can chat confidently about what they do. This will show you're genuinely interested and ready to engage with potential clients.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of the mirror to nail down your delivery. The more comfortable you are with the script, the better you'll handle those customer responses.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get insider tips about the role and the company culture. They might even give you a heads-up on what to expect during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team at Arlettie directly.
We think you need these skills to ace Customer Outreach Agent in England
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and engaging tone can make a big difference.
Tailor Your Application: Make sure to customise your application for the Customer Outreach Agent role. Highlight your relevant experience in telemarketing or customer service, and show us how your skills align with our needs.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Arlettie
✨Know the Company Inside Out
Before your interview, take some time to research Arlettie. Understand their unique selling points, the luxury brands they work with, and their recent expansion into e-commerce. This knowledge will not only impress your interviewers but also help you tailor your responses to align with their values.
✨Practice Your Communication Skills
As a Customer Outreach Agent, communication is key. Practise delivering scripted messages clearly and confidently. You might even want to role-play with a friend or family member to get comfortable with potential customer interactions and questions.
✨Showcase Your Sales Mindset
Be prepared to discuss your previous sales or telemarketing experiences. Highlight specific examples where you successfully generated interest or closed deals. This will demonstrate your strong sales mindset and ability to meet campaign goals.
✨Emphasise Team Collaboration
Since this role involves working closely with a team, be ready to talk about your experiences in collaborative environments. Share examples of how you've contributed to team success in the past, as this will show that you're a team player who can thrive in a fast-paced setting.
