About us
Pioneer in exclusive event-based private sales, Arlettie has been creating unique experiences for the world's leading Luxury Houses for over 20 years.
In Paris, London, Milan, New York, and online, Arlettie connects its community of 300,000 members to exceptional sales events.
Arlettie is now looking for passionate new talents to support its ambitious growth and development.
Become part of a French success story that has grown into an international brand by joining Arlettie!
Job description
We are seeking a motivated Customer Outreach Agent to join our London team on a 0-hour contract. In this role, you will conduct outbound calls to promote services and events.
This position is ideal for individuals with excellent communication skills and a strong sales mindset.
RESPONSIBILITIES
- Conduct outbound calls to potential clients according to provided call lists.
- Deliver scripted messages to promote products/ services, generate interest and answer initial questions.
- Collect and record accurate and detailed information from each call, maintaining proper documentation.
- Collaborate with the team to achieve individual and campaign-based goals.
- Adhere to call scripts and guidelines to ensure consistency and quality interactions.
- Participate in training sessions to enhance communication and sales skills.
Profile required
QUALIFICATIONS, SKILLS AND EXPERIENCE
- Proven experience in telemarketing, sales or customer service is preferred.
- Exceptional verbal communication skills with a clear and friendly demeanour.
- Ability to follow call scripts while adapting to customer responses.
- Basic computer skills to log call details and use necessary software tools.
- Team player with the ability to work collaboratively in a fast-paced environment.
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Customer Outreach Agent employer: Arlettie
Arlettie offers a dynamic and engaging work environment in the heart of London, where employees are valued for their contributions and encouraged to grow within the luxury retail sector. With flexible hours and a focus on exceptional customer service, team members enjoy a supportive culture that fosters collaboration and creativity, making it an ideal place for those passionate about delivering outstanding experiences. Additionally, the opportunity to work with high-end products and participate in exclusive showroom events adds a unique advantage to this role.
