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For Companies At a Glance
- Tasks: Make exciting outbound calls to promote exclusive events and services.
- Company: Join Arlettie, a leader in luxury private sales across Europe.
- Benefits: Flexible 0-hour contract with opportunities for skill development.
- Why this job: Be part of a dynamic team and connect clients with luxury experiences.
- Qualifications: Sales or customer service experience preferred; great communication skills a must.
- Other info: Collaborative environment with a focus on personal growth and teamwork.
The predicted salary is between 13 - 16 £ per hour.
About us
By creating exceptional events, Arlettie has become a European leader in organising unique private sales, both in showrooms and online. We bring together the biggest names in luxury at our showrooms in Paris, London, and Milan. Each week, our showrooms are transformed with the latest collections from prestigious fashion, jewellery, leather goods, and accessory brands. We have recently expanded our showroom network with the launch of an e-shop, making the joy of shopping accessible to even more people. With over 300,000 clients in our database, Arlettie offers a calendar of exclusive sales, providing our community with a truly unique shopping experience.
Job description
We are seeking a motivated Customer Outreach Agent to join our London team on a 0-hour contract. In this role, you will conduct outbound calls to promote services and events. This position is ideal for individuals with excellent communication skills and a strong sales mindset.
RESPONSIBILITIES
- Conduct outbound calls to potential clients according to provided call lists.
- Deliver scripted messages to promote products/services, generate interest and answer initial questions.
- Collect and record accurate and detailed information from each call, maintaining proper documentation.
- Collaborate with the team to achieve individual and campaign-based goals.
- Adhere to call scripts and guidelines to ensure consistency and quality interactions.
- Participate in training sessions to enhance communication and sales skills.
QUALIFICATIONS, SKILLS AND EXPERIENCE
- Proven experience in telemarketing, sales or customer service is preferred.
- Exceptional verbal communication skills with a clear and friendly demeanour.
- Ability to follow call scripts while adapting to customer responses.
- Basic computer skills to log call details and use necessary software tools.
- Team player with the ability to work collaboratively in a fast-paced environment.
Arlettie - Customer Outreach Agent employer: Arlettie
Contact Detail:
Arlettie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arlettie - Customer Outreach Agent
✨Tip Number 1
Get to know Arlettie and its unique offerings! Research the company’s events and products so you can speak confidently about them during your calls. This will show potential clients that you’re genuinely interested and knowledgeable.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable delivering your scripted messages. The more natural you sound, the more likely you are to engage potential clients.
✨Tip Number 3
Stay organised! Keep track of your call lists and document your interactions accurately. This not only helps you stay on top of your tasks but also shows your team that you’re reliable and detail-oriented.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and ready to jump into the role of Customer Outreach Agent with us at Arlettie.
We think you need these skills to ace Arlettie - Customer Outreach Agent
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and engaging tone can make a big difference in how we perceive your application.
Tailor Your Application: Make sure to customise your application for the Customer Outreach Agent role. Highlight your relevant experience in telemarketing or customer service, and don’t forget to mention any specific skills that align with our needs!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Arlettie
✨Know Your Stuff
Before the interview, make sure you research Arlettie and its unique approach to private sales. Familiarise yourself with their recent events and the luxury brands they work with. This will show your genuine interest in the company and help you answer questions more confidently.
✨Practice Your Pitch
Since the role involves conducting outbound calls, practice delivering scripted messages in a clear and friendly manner. You can even role-play with a friend to get comfortable with the flow of conversation and handling potential customer queries.
✨Show Off Your Team Spirit
Emphasise your ability to work collaboratively during the interview. Share examples from past experiences where you successfully worked as part of a team to achieve goals. This will highlight your suitability for a fast-paced environment like Arlettie's.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the training sessions mentioned in the job description or how success is measured for a Customer Outreach Agent. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.