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- Tasks: Organise exclusive luxury sales events and ensure customer satisfaction.
- Company: Join Arlettie, a leader in unique private sales across Europe.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Be an ambassador for luxury brands and create unforgettable shopping experiences.
- Qualifications: Experience in luxury fashion and strong communication skills required.
- Other info: Fast-paced role with a focus on creativity and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
About us
Avant-garde and unique, Arlettie has been electrifying crowds with its "event" sales for over 20 years. By creating exceptional events, Arlettie has established itself as the European leader in organizing unique private sales, both in showrooms and online, bringing together the biggest names in luxury at our showrooms in Paris, London, New York, and Milan. Arlettie's showrooms are designed as showcases that, each week, are adorned with the colours of prestigious fashion, jewellery, leather goods, and accessories brands. The showroom network has been expanded with the launch of an e-shop, bringing the joys of 2.0 shopping to as many people as possible. With a database of over 300,000 customers, Arlettie has developed a calendar of exclusive sales to offer its community a unique shopping experience.
As an Account Manager in London, you will be in charge of the entire organization of our private sales events in the showroom, from the operational planning to the end of sale reporting with the brand partner. A true Arlettie ambassador, you will be the privileged interlocutor of our partner Houses and our operational teams to make each event a success in terms of turnover and customer satisfaction.
Your responsibilities will include:
- The organization of the sale in coordination with the brand.
- Marketing and defining invitations according to the breakdown of customer files.
- Analysis of the product offer.
- Study of price positioning and product segmentation.
- Define the zoning and merchandising for the offer.
- Define the sales objectives (transformation rate and turnover) in coordination with management.
- Brief our field teams on all aspects of the event: Logistics/Inventory, offer, collection, policy/price, merchandising and daily turnover objectives.
- Real-time relay with all the back-office teams (management, marketing, HR…) and field teams (floor manager and customer service).
- Follow up on turnover and objectives.
- Implementation of correct measures after analysis of sales indicators.
- Proposal of marketing actions to optimize conversion rates and turnover in agreement with the brand partner.
- Daily brand reporting.
- Indicator analysis and sales reporting.
- Reporting detailed sales statistics to the brand partner.
- Sales marketing report.
- Proposal for new operations (event dates, sale structure, location, and commission rate).
Profile required
Coming from a business school background, you justify a similar experience in commercial or merchandising with at least two years in the luxury and fashion industry. A true entrepreneur, you will be responsible for the operating result of each sale and for maintaining your budget. You will be able to manage the sale organisation as a whole (marketing, logistics, team) by solving event-specific solutions and working well under pressure. Smiling, dynamic, enthusiastic, persevering, you are concerned with providing quality service at every sale stage. You are passionate about the world of fashion and luxury and have a natural product sensitivity. You distinguish yourself by your great professional rigour and excellent communication skills (both written and oral).
Arlettie - Account Manager employer: Arlettie
Contact Detail:
Arlettie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arlettie - Account Manager
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to current employees at Arlettie. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show your passion for fashion! When you get the chance to meet potential employers or during interviews, share your love for luxury brands and how you keep up with trends. It’s all about making that personal connection.
✨Tip Number 3
Prepare for the unexpected! In interviews, be ready for scenario-based questions. Think about how you’d handle specific challenges in event organisation or customer satisfaction. Show them you can think on your feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Arlettie team. Don’t miss out on that opportunity!
We think you need these skills to ace Arlettie - Account Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for fashion and luxury shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the Arlettie team and contributing to our unique events.
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in commercial or merchandising, especially in the luxury and fashion industry. We’re looking for someone who can manage sales and marketing effectively, so showcase those skills!
Be Clear and Concise: In your written application, clarity is key. Use straightforward language and get straight to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re serious about joining the Arlettie family!
How to prepare for a job interview at Arlettie
✨Know Your Luxury Brands
Familiarise yourself with the luxury brands that Arlettie collaborates with. Research their latest collections, marketing strategies, and customer engagement tactics. This will not only show your passion for the industry but also demonstrate your commitment to understanding the brand partners you'll be working with.
✨Showcase Your Event Management Skills
Prepare specific examples from your past experiences where you successfully organised events or managed projects. Highlight your ability to coordinate logistics, manage teams, and achieve sales objectives. Use metrics to quantify your success, such as increased turnover or improved customer satisfaction ratings.
✨Demonstrate Analytical Thinking
Be ready to discuss how you analyse sales data and make decisions based on that information. Prepare to talk about how you've used data to optimise marketing actions or improve conversion rates in previous roles. This will show that you can think critically and adapt strategies to meet sales goals.
✨Communicate with Enthusiasm
Your communication skills are key in this role, so practice articulating your thoughts clearly and confidently. Show your enthusiasm for the position and the company during the interview. A positive attitude and a genuine interest in providing quality service will resonate well with the interviewers.