At a Glance
- Tasks: Lead a team managing tills and delivering top-notch customer service at exclusive luxury sales.
- Company: Join Arlettie, a leader in organising private luxury sales globally.
- Benefits: Competitive salary and the chance to work internationally.
- Other info: Opportunity for career growth and travel around the world.
- Why this job: Be part of an iconic brand and enhance your leadership skills in a dynamic environment.
- Qualifications: 3+ years in retail management with strong organisational and customer service skills.
The predicted salary is between 36000 - 60000 £ per year.
Arlettie puts the most incredible luxury within easy reach of those who love it and dream of it. From the greatest Parisian fashion houses to the jewellers of the Place Vendome, and the most prominent designers, Arlettie has been fine-tuning its selections for 25 years. With more than 200 sales in London, Paris and Online, Arlettie is the leader in organising private sales in the industry.
Join our Arlettie team and embark on a global journey, organizing exclusive private sales around the world for one of the most iconic luxury brands. There will be approximately 7 to 10 sales per year, each lasting around 15 days. When you are not travelling, you may be asked to support sales activities at your local showroom.
We are seeking an energetic, self-motivated, and experienced Cashier Manager to join our global Arlettie team. The role involves leading a team of approximately 18 employees, overseeing around 700 daily visitors, and ensuring that all team members consistently deliver excellent customer service in a dynamic and fast-paced environment.
Responsibilities
- Till Management – Managing the tills, customer queries and security at the cash desk.
- Controlling cash handling procedures, investigating and resolving discrepancies on the tills.
- Extract daily sales for each till, report back to the business and identify any discrepancies.
- Team Management – Train new cashiers and provide ongoing coaching to ensure high performance; train the team on the tills to ensure they understand all procedures and processes.
- Customer Service – Ensure all staff provide an impeccable customer experience; manage client relationships and complaints; supervise, welcome, inform and answer client queries.
- Administration – Upload prices to the till software and prepare point-of-sale material including pricing signage with information provided by the account manager; report all client feedback to the management team to achieve sale targets.
Qualifications, Skills And Experience
- At least 3 years experience as a till manager or similar position in a retail flagship store or high-volume store (e.g., Zara, Topshop, H&M).
- Reliability, professionalism and strong commercial acumen.
- Excellent organisational, communication and customer service skills.
- Previous experience of successfully leading a team.
- Entrepreneurial spirit.
- Strong numerical skills and attention to detail.
- Good knowledge of Microsoft Office.
- Good spoken and written English.
Package
- Full-time role
- Opportunity to work in different countries all around the world
- Competitive Salary
Tills Manager in London employer: Arlettie Paris
Arlettie Paris is an exceptional employer that values flexibility and work-life balance, making it an ideal place for those seeking a rewarding career in luxury retail. With a strong emphasis on employee growth and development, team members are encouraged to enhance their skills in a dynamic and supportive environment. Join us in our vibrant showroom, where you will be part of a passionate team dedicated to delivering outstanding customer experiences during exclusive events.
StudySmarter Expert Advice🤫
We think this is how you could land Tills Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service and team leadership shine through. Share stories that highlight your experience managing cashiers and handling customer queries.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle discrepancies at the till or train a new cashier. We want to see your problem-solving skills in action, so be ready to share your strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Tills Manager in London
Some tips for your application 🫡
Show Your Passion for Luxury:When you're writing your application, let your love for luxury brands shine through! We want to see that you understand the essence of what we do at Arlettie and how you can contribute to our mission.
Highlight Your Team Management Skills:As a Tills Manager, you'll be leading a team, so make sure to showcase your experience in managing and training staff. Share specific examples of how you've motivated your team to deliver excellent customer service in the past.
Be Detail-Oriented:Attention to detail is key in this role, especially when it comes to cash handling and reporting discrepancies. Make sure your application is free from typos and clearly structured to reflect your organisational skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Arlettie Paris
✨Know Your Numbers
As a Tills Manager, you'll need to demonstrate strong numerical skills. Brush up on your cash handling procedures and be ready to discuss how you've resolved discrepancies in the past. This shows you’re detail-oriented and can handle the financial aspects of the role.
✨Showcase Your Leadership Skills
Since you'll be leading a team of around 18 employees, it's crucial to highlight your previous experience in team management. Prepare examples of how you've trained and motivated your team to deliver excellent customer service, especially in high-pressure situations.
✨Customer Service is Key
Arlettie values impeccable customer service, so be prepared to share specific instances where you've gone above and beyond for customers. Think about how you’ve handled complaints or difficult situations and what the outcomes were.
✨Familiarise Yourself with the Brand
Do your homework on Arlettie and its luxury offerings. Understanding the brand's ethos and its position in the market will help you align your answers with their values during the interview. It shows genuine interest and enthusiasm for the role.
