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For Companies At a Glance
- Tasks: Make outbound calls to promote exclusive events and services.
- Company: Join Arlettie, a leader in luxury private sales across Europe.
- Benefits: Flexible 0-hour contract with opportunities for skill development.
- Why this job: Engage with clients and be part of a dynamic sales team.
- Qualifications: Experience in sales or customer service is a plus.
- Other info: Perfect for those looking to enhance communication skills in a fast-paced environment.
The predicted salary is between 11 - 16 £ per hour.
About Us
By creating exceptional events, Arlettie has become a European leader in organising unique private sales, both in showrooms and online. We bring together the biggest names in luxury at our showrooms in Paris, London, and Milan. Each week, our showrooms are transformed with the latest collections from prestigious fashion, jewellery, leather goods, and accessory brands. We have recently expanded our showroom network with the launch of an e-shop, making the joy of shopping accessible to even more people. With over 300,000 clients in our database, Arlettie offers a calendar of exclusive sales, providing our community with a truly unique shopping experience.
Mission
We are seeking a motivated Customer Outreach Agent to join our London team on a 0-hour contract. In this role, you will conduct outbound calls to promote services and events. This position is ideal for individuals with excellent communication skills and a strong sales mindset.
Responsibilities
- Conduct outbound calls to potential clients according to provided call lists.
- Deliver scripted messages to promote products/services, generate interest and answer initial questions.
- Collect and record accurate and detailed information from each call, maintaining proper documentation.
- Collaborate with the team to achieve individual and campaign-based goals.
- Adhere to call scripts and guidelines to ensure consistency and quality interactions.
- Participate in training sessions to enhance communication and sales skills.
Profile
Qualifications, Skills And Experience
- Proven experience in telemarketing, sales or customer service is preferred.
- Exceptional verbal communication skills with a clear and friendly demeanour.
- Ability to follow call scripts while adapting to customer responses.
- Basic computer skills to log call details and use necessary software tools.
- Team player with the ability to work collaboratively in a fast-paced environment.
Customer Outreach Agent employer: Arlettie Paris
Contact Detail:
Arlettie Paris Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Outreach Agent
✨Tip Number 1
Get to know the company inside out! Research Arlettie’s events and their unique selling points. This way, when you chat with potential clients, you can speak confidently about what makes their offerings special.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. The more comfortable you are with the script, the better you'll sound on those calls. Remember, enthusiasm is contagious!
✨Tip Number 3
Stay organised! Keep track of your calls and notes. This will help you follow up effectively and show that you’re serious about building relationships with potential clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Arlettie.
We think you need these skills to ace Customer Outreach Agent
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and engaging tone can make a big difference, especially for a role like Customer Outreach Agent.
Tailor Your Application: Make sure to customise your application for the role. Highlight your experience in telemarketing or customer service, and mention any specific skills that align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your relevant experience and skills effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Arlettie!
How to prepare for a job interview at Arlettie Paris
✨Know the Company Inside Out
Before your interview, take some time to research Arlettie and its unique approach to private sales. Familiarise yourself with their showrooms, the brands they work with, and their recent expansion into e-commerce. This knowledge will not only impress your interviewers but also help you tailor your responses to align with their mission.
✨Practice Your Communication Skills
As a Customer Outreach Agent, excellent communication is key. We recommend practising your verbal skills by role-playing common scenarios you might encounter during calls. This will help you feel more confident delivering scripted messages and responding to potential client questions naturally.
✨Showcase Your Sales Mindset
During the interview, highlight any previous experience in sales or telemarketing. Share specific examples of how you've successfully generated interest or closed deals in the past. This will demonstrate your strong sales mindset and ability to contribute to the team's goals.
✨Be Ready to Adapt
Since you'll be following call scripts while also needing to adapt to customer responses, be prepared to discuss how you handle unexpected situations. Think of examples where you've had to think on your feet and adjust your approach based on the conversation. This will show your flexibility and problem-solving skills.
