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- Tasks: Lead a dynamic team, manage tills, and ensure top-notch customer service.
- Company: Join Arlettie, a leader in luxury private sales with a global presence.
- Benefits: Competitive salary, travel opportunities, and a vibrant work environment.
- Why this job: Be part of an iconic brand and make luxury accessible to all.
- Qualifications: 3+ years in retail management, strong leadership, and customer service skills.
- Other info: Exciting chance to work internationally and grow your career.
The predicted salary is between 36000 - 60000 £ per year.
Arlettie puts the most incredible luxury within easy reach of those who love it and dream of it. From the greatest Parisian fashion houses to the jewellers of the Place Vendome, Arlettie has been fine-tuning its selections for 25 years. With more than 200 sales in London, Paris and Online, Arlettie is the leader in organising private sales in the industry.
Join our Arlettie team and embark on a global journey, organizing exclusive private sales around the world for one of the most iconic luxury brands. There will be approximately 7 to 10 sales per year, each lasting around 15 days. When you are not travelling, you may be asked to support sales activities at your local showroom.
We are seeking an energetic, self-motivated, and experienced Cashier Manager to join our global Arlettie team. The role involves leading a team of approximately 18 employees, overseeing around 700 daily visitors, and ensuring that all team members consistently deliver excellent customer service in a dynamic and fast-paced environment.
Responsibilities- Till Management: Managing the tills, customer queries and security at the cash desk; controlling cash handling procedures, investigating and resolving discrepancies on the tills; extracting daily sales for each till, reporting back to the business and identifying any discrepancies.
- Team Management: Train new cashiers and provide ongoing coaching to ensure high performance; train the team on the tills to ensure they understand all procedures and processes.
- Customer Service: Ensure all members of staff are providing an impeccable customer experience at all times; manage client relationships and complaints; supervise, welcome, inform and answer any queries clients may have.
- Administration: Responsible for uploading prices to the till software and preparing point of sale material including pricing signage with information provided by the account manager; responsible for reporting all client feedback to the management team to ensure each sale achieves all relevant targets.
- At least 3 years experience as a till manager or similar position in a retail flagship store or a store with high volumes (i.e. Zara, Topshop, H&M).
- Reliability, professionalism and strong commercial acumen.
- Excellent organisational, communication and customer service skills.
- Previous experience of successfully leading a team.
- Entrepreneurial spirit.
- Strong numerical skills and attention to detail.
- Good knowledge of Microsoft Office.
- Good spoken and written English.
- Full-time role.
- Opportunity to work in different countries all around the world.
- Competitive Salary.
Tills Manager employer: ARLETTIE LONDON
Contact Detail:
ARLETTIE LONDON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tills Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Arlettie and its values. Show us that you understand the luxury market and how to deliver top-notch customer service. Tailor your answers to reflect our commitment to excellence!
✨Tip Number 3
Practice your cash handling scenarios! We want to see that you can manage discrepancies and train others effectively. Role-play with a friend or family member to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Arlettie team.
We think you need these skills to ace Tills Manager
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury shine through! We want to see how your experience aligns with our brand's ethos. Share any relevant experiences that highlight your enthusiasm for high-end products and customer service.
Be Specific About Your Experience: Make sure to detail your previous roles, especially if you've managed tills or led a team before. We’re looking for someone with at least 3 years of experience, so don’t hold back on showcasing your achievements and how they relate to the Tills Manager role.
Highlight Your Team Management Skills: Since you'll be leading a team of around 18 employees, it’s crucial to emphasise your leadership skills. Talk about how you’ve trained and motivated teams in the past, and how you ensure everyone delivers top-notch customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at ARLETTIE LONDON
✨Know Your Numbers
As a Tills Manager, you'll need to demonstrate strong numerical skills. Brush up on your cash handling procedures and be ready to discuss how you've resolved discrepancies in the past. This shows you’re detail-oriented and can handle the financial aspects of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Think about specific situations where you trained new staff or improved team performance. This will highlight your ability to manage and motivate a team effectively.
✨Customer Service is Key
Be ready to talk about your approach to customer service. Share stories where you’ve turned a negative experience into a positive one. This will show that you understand the importance of client relationships and can maintain high standards even under pressure.
✨Familiarise Yourself with Arlettie's Values
Research Arlettie and its luxury offerings. Understand their brand ethos and how they operate in the private sales market. This knowledge will help you align your answers with their values and demonstrate your genuine interest in the company.
