At a Glance
- Tasks: Lead a team of cashiers, manage tills, and ensure top-notch customer service.
- Company: Join Arlettie, a leader in luxury private sales with a global presence.
- Benefits: Competitive salary, dynamic work environment, and opportunities for travel.
- Why this job: Be part of an iconic brand and enhance your leadership skills in luxury retail.
- Qualifications: Experience in cash management and team leadership required.
- Other info: Exciting role with opportunities to travel and grow within the luxury industry.
The predicted salary is between 36000 - 60000 Β£ per year.
Arlettie puts the most incredible luxury within easy reach of those who love it and dream of it. From the greatest Parisian fashion houses to the jewellers of the Place Vendome, Arlettie has been fine-tuning its selections for 25 years. With more than 200 sales in London, Paris and Online, Arlettie is the leader in organising private sales in the industry. Join our Arlettie team and embark on a global journey, organizing exclusive private sales around the world for one of the most iconic luxury brands. There will be approximately 7 to 10 sales per year, each lasting around 15 days. When you are not travelling, you may be asked to support sales activities at your local showroom.
We are seeking an energetic, self-motivated, and experienced Cashier Manager to join our global Arlettie team. The role involves leading a team of approximately 18 employees, overseeing around 700 daily visitors, and ensuring that all team members consistently deliver excellent customer service in a dynamic and fast-paced environment.
Responsibilities- Till Management
- Managing the tills, customer queries and security at the cash desk
- Controlling cash handling procedures, investigating and resolving discrepancies on the tills
- You will extract daily sales for each till, report back to the business and identify any discrepancies
- Team Management
- Train new cashiers and provide ongoing coaching to ensure high performance
- You will train the team on the tills to ensure they understand all procedures and processes
- Customer Service
- You will ensure all members of staff are providing an impeccable customer experience at all times
- You will manage client relationships and complaints
- You will supervise, welcome, inform and answer any queries clients may have
- Administration
- Responsible for uploading prices to the till software and preparing point of sale material including pricing signage with information provided by the
Tills Manager in London employer: ARLETTIE LONDON
Contact Detail:
ARLETTIE LONDON Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Tills Manager in London
β¨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail sector and let them know you're on the hunt for a Tills Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by researching Arlettie and its unique approach to luxury sales. Show us that you understand our brand and values, and be ready to discuss how your experience aligns with our mission of delivering impeccable customer service.
β¨Tip Number 3
Practice your responses to common interview questions, especially those related to team management and customer service. We want to see how you handle challenges and ensure your team delivers top-notch experiences to our clients.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows us that you're genuinely interested in joining the Arlettie team.
We think you need these skills to ace Tills Manager in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Tills Manager role. Highlight your experience in team management and customer service, as these are key for us at Arlettie.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for luxury retail and how your background makes you the perfect fit for our dynamic team. We love hearing about your unique experiences!
Showcase Your Leadership Skills: As a Tills Manager, you'll be leading a team. Use your application to demonstrate your leadership style and any relevant achievements. We want to see how you can inspire and motivate others!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from our team!
How to prepare for a job interview at ARLETTIE LONDON
β¨Know Your Numbers
As a Tills Manager, you'll be handling cash and sales data daily. Brush up on your numerical skills and be ready to discuss how you've managed cash handling procedures in the past. Be prepared to share specific examples of how you resolved discrepancies or improved cash management processes.
β¨Showcase Your Leadership Skills
This role involves leading a team, so it's crucial to demonstrate your leadership experience. Think of times when you've trained or coached team members, and be ready to explain your approach to motivating staff and ensuring high performance in a fast-paced environment.
β¨Customer Service is Key
Arlettie values impeccable customer service, so come armed with examples of how you've handled customer queries and complaints effectively. Highlight any strategies you've implemented to enhance the customer experience and ensure satisfaction.
β¨Familiarise Yourself with the Brand
Understanding Arlettie's luxury brand and its offerings will set you apart. Do some research on their sales events and the types of products they feature. This knowledge will not only impress your interviewers but also show your genuine interest in the role and the company.