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For Companies At a Glance
- Tasks: Welcome guests and ensure a smooth check-in process at exclusive luxury events.
- Company: Join Arlettie, a leader in organising private luxury sales globally.
- Benefits: Competitive salary and the chance to travel worldwide for events.
- Why this job: Be part of a glamorous industry and create unforgettable experiences for luxury lovers.
- Qualifications: Strong organisational skills and a customer-focused mindset are essential.
- Other info: Work in a dynamic environment with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
About us
Arlettie puts the most incredible luxury within easy reach of those who love it and dream of it. From the greatest Parisian fashion houses to the jewellers of the Place Vendome, and the most prominent designers, Arlettie has been fine-tuning its selections for 25 years. With more than 200 sales in London, Paris and Online, Arlettie is the leader in organising private sales in the industry.
Mission
Join our Arlettie team and embark on a global journey, organizing exclusive private sales around the world for one of the most iconic luxury brands. There will be approximately 7 to 10 sales per year, each lasting around 15 days. When you are not travelling, you may be asked to support sales activities at your local showroom.
Key Responsibilities:
- Guest Check-In: Efficiently scan and check-in guests at the entrance of the event venue. Verify the identity and invitation of each guest, ensuring that only the intended invitees attend. Provide a warm and welcoming atmosphere, ensuring guests feel valued and attended to.
- Event Coordination: Collaborate with the event team to coordinate the check-in process and manage guest flow. Assist with crowd management, ensuring a safe and organised environment. Communicate any event-related updates or changes to guests as necessary.
- Customer Service: Provide excellent customer service to guests, addressing any inquiries or concerns. Ensure guests have a positive experience by offering assistance and guidance when needed.
- Administrative Support: Assist with administrative tasks related to guest check-in, such as maintaining attendance records and collecting feedback. Collaborate with the team to ensure accurate and up-to-date guest lists.
Profile
- Professionalism and Poise: Display a professional and polished appearance with excellent interpersonal skills.
- Organisational Skills: Strong organisational skills to manage guest lists and coordinate check-in processes efficiently.
- Attention to Detail: Keen attention to detail to accurately verify guest identities and invitations.
- Customer-Focused Mindset: A friendly and customer-focused approach, ensuring guests feel welcome and valued.
- Adaptability: Ability to handle a fast-paced environment and remain calm under pressure.
- Reliability: Dependable and punctual, able to commit to scheduled shifts.
- Language Skills: Proficient in spoken and written English. Knowledge of other languages is a plus.
Package
- Full-time role
- Opportunity to work in different countries all around the world
- Competitive Salary
Client Relations Advisor/Hostess in London employer: ARLETTIE LONDON
Contact Detail:
ARLETTIE LONDON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relations Advisor/Hostess in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the luxury sector. A personal introduction can make all the difference when you're aiming for a role like Client Relations Advisor.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for luxury and customer service shine through. Remember, they’re looking for someone who can create that warm and welcoming atmosphere for guests.
✨Tip Number 3
Be prepared for anything! Since this role involves event coordination, brush up on your organisational skills and be ready to handle unexpected situations with grace. Show them you can keep things running smoothly, even under pressure.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Make sure to highlight your relevant experience and how you embody the professionalism and poise we value at Arlettie.
We think you need these skills to ace Client Relations Advisor/Hostess in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to customise your application for the Client Relations Advisor/Hostess role. Highlight your relevant experience and skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and why you’re a great fit for us. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ARLETTIE LONDON
✨Know the Brand Inside Out
Before your interview, dive deep into Arlettie's history and values. Understand their mission of making luxury accessible and familiarise yourself with their past events. This knowledge will not only impress but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to ensure guests felt valued, as this aligns perfectly with the customer-focused mindset they’re looking for.
✨Demonstrate Organisational Prowess
Be ready to discuss how you manage guest lists and coordinate check-in processes. Share specific strategies or tools you’ve used to stay organised, especially in fast-paced environments, as this is crucial for the role.
✨Practice Your Poise and Professionalism
Since professionalism is key, practice your body language and communication style. Dress appropriately for the interview and maintain a calm, confident demeanour. This will help convey that you can handle the pressures of event coordination with grace.
