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- Tasks: Make exciting outbound calls to promote exclusive events and services.
- Company: Join Arlettie, a leader in luxury private sales across Europe.
- Benefits: Flexible 0-hour contract with opportunities for skill development.
- Why this job: Be part of a dynamic team and connect clients with luxury brands.
- Qualifications: Experience in sales or customer service is a plus; great communication skills are essential.
- Other info: Collaborative environment with a focus on personal growth and teamwork.
The predicted salary is between 13 - 16 £ per hour.
By creating exceptional events, Arlettie has become a European leader in organising unique private sales, both in showrooms and online. We bring together the biggest names in luxury at our showrooms in Paris, London, and Milan. Each week, our showrooms are transformed with the latest collections from prestigious fashion, jewellery, leather goods, and accessory brands. We have recently expanded our showroom network with the launch of an e-shop, making the joy of shopping accessible to even more people. With over 300,000 clients in our database, Arlettie offers a calendar of exclusive sales, providing our community with a truly unique shopping experience.
We are seeking a motivated Customer Outreach Agent to join our London team on a 0-hour contract. In this role, you will conduct outbound calls to promote services and events. This position is ideal for individuals with excellent communication skills and a strong sales mindset.
RESPONSIBILITIES- Conduct outbound calls to potential clients according to provided call lists.
- Deliver scripted messages to promote products/services, generate interest and answer initial questions.
- Collect and record accurate and detailed information from each call, maintaining proper documentation.
- Collaborate with the team to achieve individual and campaign-based goals.
- Adhere to call scripts and guidelines to ensure consistency and quality interactions.
- Participate in training sessions to enhance communication and sales skills.
- Proven experience in telemarketing, sales or customer service is preferred.
- Exceptional verbal communication skills with a clear and friendly demeanour.
- Ability to follow call scripts while adapting to customer responses.
- Basic computer skills to log call details and use necessary software tools.
- Team player with the ability to work collaboratively in a fast-paced environment.
Customer Outreach Agent employer: ARLETTIE LONDON
Contact Detail:
ARLETTIE LONDON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Outreach Agent
✨Tip Number 1
Get to know the company inside out! Research Arlettie’s events and their unique selling points. This way, when you get that call or interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when making those outbound calls and ensure you can handle any questions that come your way.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and what it takes to succeed as a Customer Outreach Agent at Arlettie.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Arlettie.
We think you need these skills to ace Customer Outreach Agent
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and engaging tone can make a big difference in how we perceive your application.
Tailor Your Application: Make sure to customise your application for the Customer Outreach Agent role. Highlight your relevant experience in telemarketing or customer service, and don’t forget to mention any specific skills that align with our needs!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at ARLETTIE LONDON
✨Know the Company Inside Out
Before your interview, take some time to research Arlettie and its unique approach to private sales. Familiarise yourself with their showrooms, the brands they work with, and their recent expansion into e-commerce. This knowledge will not only impress your interviewers but also help you tailor your responses to align with their values.
✨Master the Art of Communication
As a Customer Outreach Agent, communication is key. Practice delivering clear and friendly messages, as well as responding to potential questions. You might even want to role-play with a friend to get comfortable with the scripted messages and adapt to different customer responses.
✨Show Your Sales Mindset
Highlight your previous experience in telemarketing or sales during the interview. Be ready to share specific examples of how you've successfully generated interest or closed deals in the past. This will demonstrate your strong sales mindset and ability to contribute to the team’s goals.
✨Be a Team Player
Arlettie values collaboration, so be prepared to discuss how you work well in a team. Share examples of how you've contributed to team success in previous roles, and express your enthusiasm for working together to achieve campaign-based goals. This will show that you're not just focused on individual performance but also on the team's success.
