Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relations and enhance customer experience for luxury fashion events.
- Company: Join Arlettie, a leader in luxury private sample sales in London and Paris.
- Benefits: Exciting start-up environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team and work with renowned fashion brands.
- Qualifications: Experience in luxury sales and excellent customer service skills required.
- Other info: Flexible role with a focus on creativity and client engagement.
The predicted salary is between 28800 - 43200 £ per year.
Arlettie is the leader in organising luxury private sample sale events for some of the world's most renowned fashion houses across London and Paris. Our most loyal partners include Dior, Fendi, Givenchy, Hermès, Jimmy Choo, Kenzo, Lanvin, Ralph Lauren and many more. We are looking for an energetic, self‑motivated Client Relations Advisor to join our UK team, based in our showroom in Central London. This is an exciting opportunity for someone to join a start‑up business from launch in the UK which will expand on its strong record of running successful events in Paris (£50m turnover in 2018).
As a Client Relations Advisor, you will be responsible for managing the after‑sale service each week and will report to the Marketing Manager on VIP conversion campaigns and customer experience development.
Role and Responsibilities- Managing the customer service inbox and contacting clients on a regular basis to provide updates regarding sales and special events
- Maintaining a working knowledge of the products and services offered at Arlettie
- Liaising directly with the Marketing Manager on customer experience feedback
- Brainstorming VIP conversion and campaign strategy
- Executing phoning campaigns and reporting campaign results
- Performing other job‑related duties as assigned, within your scope of practice
- Previous experience as a sales assistant with a premium or luxury brand
- High customer service standards
- Experience with Microsoft Office Package
- Analytical approach with great attention to detail
- Strong interpersonal skills
- Flexible and able to work independently
Client Relations Advisor employer: ARLETTIE LONDON
Contact Detail:
ARLETTIE LONDON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relations Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the fashion industry, especially those who have connections with luxury brands. Attend events, join online forums, and don’t be shy about introducing yourself – you never know who might help you land that Client Relations Advisor role!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your enthusiasm for luxury fashion shine through. Be genuine and share your passion for customer service – it’s all about making that personal connection.
✨Tip Number 3
Prepare for the unexpected! Research Arlettie and their past events, and think about how you can contribute to their success. Have some ideas ready for VIP conversion campaigns or customer experience improvements – this will show you’re proactive and ready to hit the ground running.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a networking event, drop a quick thank-you email. It keeps you on their radar and shows you’re genuinely interested in the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Client Relations Advisor
Some tips for your application 🫡
Show Your Passion for Luxury Brands: When writing your application, let your enthusiasm for luxury fashion shine through! Mention any relevant experience with premium brands and how it has shaped your customer service skills. We love seeing candidates who are genuinely excited about the industry.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Client Relations Advisor role. Highlight your experience in managing customer relationships and any specific achievements that demonstrate your ability to enhance customer experiences. We want to see how you can bring value to our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for strong communication skills, so show us you can convey your thoughts effectively!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team right from the start!
How to prepare for a job interview at ARLETTIE LONDON
✨Know Your Luxury Brands
Familiarise yourself with the luxury brands that Arlettie works with, like Dior and Hermès. Being able to discuss their products and recent collections will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Highlight how you handled challenging situations and turned them into positive experiences, as this is crucial for a Client Relations Advisor.
✨Be Ready to Discuss Campaign Strategies
Think about innovative ideas for VIP conversion campaigns. Be prepared to brainstorm during the interview, as showing your creativity and analytical approach will impress the Marketing Manager.
✨Demonstrate Your Flexibility
Since the role requires working independently and adapting to various tasks, share instances where you've successfully managed multiple responsibilities or adapted to changing priorities in a fast-paced environment.
