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For Companies At a Glance
- Tasks: Manage cashier operations and lead a dynamic team in luxury sales.
- Company: Join Arlettie, a leader in exclusive luxury private sales.
- Benefits: Full-time role with global travel opportunities and competitive pay.
- Other info: Exciting environment with opportunities for growth and international experience.
- Why this job: Be part of an iconic brand and enhance your leadership skills.
- Qualifications: 2+ years in retail, strong leadership, and customer service skills.
The predicted salary is between 30000 - 42000 £ per year.
About us
Arlettie puts the most incredible luxury within easy reach of those who love it and dream of it. From the greatest Parisian fashion houses to the jewellers of the Place Vendome, and the most prominent designers, Arlettie has been fine‑tuning its selections for 20 years. With more than 200 sales in London, Paris and Online, Arlettie is the leader in organising private sales in the industry.
Mission
Join our Arlettie team and embark on a global journey, organising exclusive private sales around the world for one of the most iconic luxury brands. There will be approximately 7 to 10 sales per year, each lasting around 15 days. When you are not travelling, you may be asked to support sales activities at your local showroom.
Position Overview
The Assistant Cashier Manager supports the Cashier Manager in overseeing the cashiering operations of the sales. This role involves supervising a team, ensuring accurate and efficient processing of customer transactions, maintaining cash registers, and providing excellent customer service in a challenging and fast‑paced environment.
Responsibilities
- Till Management: Managing the tills, customer queries and security at the cash desk. Controlling cash handling procedures, investigating and resolving discrepancies on the tills.
- Team Management: Assist in managing and supervising the cashier team. You will also train the team to make sure they follow and apply specific processes requested by the individual brands we work with.
- Customer Service: Address and resolve customer inquiries and complaints. Ensure a positive shopping experience for customers. Handle customer transactions in a friendly and efficient manner.
- Administration: Assist with uploading prices to the till software and preparing point of sale material including pricing signage with information provided by the account manager. Responsible for reporting all client feedback to the management team to ensure each sale achieves all relevant targets. Monitor and maintain checkout areas to ensure they are clean and well‑organized. Implement and enforce store policies and procedures. Assist in inventory management and ordering of supplies for the cashiering area.
Qualifications
- Minimum of 2 years of experience in a cashier or retail role in a retail flagship store or a store with high volumes (ie: Zara, H&M, Tk Maxx).
- Previous supervisory experience is a plus.
- Reliability, professionalism and strong commercial acumen.
- Excellent organisational, communication and customer service skills.
- Previous experience of successfully leading a team.
- Entrepreneurial spirit.
- Strong numerical skills and attention to detail.
- Good knowledge of Microsoft Office.
- Good spoken and written English.
Package
Full‑time role. Opportunity to work in different countries all around the world.
Assistant Tills Manager employer: ARLETTIE LONDON
Contact Detail:
ARLETTIE LONDON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Tills Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the luxury retail sector. A personal recommendation can make all the difference when you're aiming for that Assistant Tills Manager role.
✨Tip Number 2
Prepare for the interview by researching Arlettie and its unique selling points. Show us you understand our mission and values, and be ready to discuss how your experience aligns with our needs in managing tills and leading a team.
✨Tip Number 3
Practice your customer service skills! Since this role is all about providing an excellent shopping experience, think of scenarios where you’ve resolved customer complaints or improved service. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Arlettie team and embarking on this exciting journey with us.
We think you need these skills to ace Assistant Tills Manager
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury brands shine through! We want to see that you understand the essence of what we do at Arlettie and how excited you are about being part of our team.
Highlight Relevant Experience: Make sure to showcase your previous cashier or retail experience, especially if you've worked in high-volume environments. We’re looking for someone who can hit the ground running, so don’t be shy about your achievements!
Be Personable and Professional: Remember, customer service is key in this role! Use your application to demonstrate your communication skills and how you handle customer inquiries. A friendly tone can go a long way in making a great first impression.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at ARLETTIE LONDON
✨Know Your Numbers
As an Assistant Tills Manager, you'll need to demonstrate strong numerical skills. Brush up on basic maths and be prepared to discuss how you've handled cash discrepancies in the past. This shows you’re detail-oriented and can manage the tills effectively.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, think of examples where you've successfully led a group. Be ready to share how you trained team members or resolved conflicts. This will highlight your ability to manage and motivate others.
✨Customer Service is Key
Arlettie values excellent customer service, so prepare to discuss how you've handled customer complaints or queries in previous roles. Share specific instances where you turned a negative experience into a positive one to showcase your problem-solving skills.
✨Familiarise Yourself with the Brand
Do some research on Arlettie and its luxury offerings. Understanding the brand's mission and values will help you align your answers with what they’re looking for. It also shows genuine interest, which can set you apart from other candidates.