Account Manager

Account Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
ARLETTIE LONDON

At a Glance

  • Tasks: Lead luxury private sales events from planning to reporting.
  • Company: Arlettie is a leader in luxury private sales, connecting top brands with discerning customers.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and networking in the luxury sector.
  • Other info: Be part of a vibrant culture that values creativity and excellence in every sale.
  • Why this job: Join a passionate team and make an impact in the luxury fashion world while honing your skills.
  • Qualifications: Must have 2+ years in luxury fashion, strong communication skills, and a business school background.

The predicted salary is between 36000 - 60000 £ per year.

About ArlettieAvant-garde and unique, Arlettie has been electrifying crowds with its “event” sales for over 20 years. By creating exceptional events, Arlettie has established itself as the European leader in organizing unique private sales, both in showrooms and online, bringing together the biggest names in luxury at our showrooms in Paris, London, New York, and Milan. Arlettie’s showrooms are designed as showcases that, each week, are adorned with the colors of prestigious fashion, jewelry, leather goods, and accessories brands. The showroom network has been expanded with the launch of an e-shop, bringing the joys of 2.0 shopping to as many people as possible. With a database of over 300,000 customers, Arlettie has developed a calendar of exclusive sales to offer its community a unique shopping experience.

Role OverviewAs an Account Manager in London, you will be in charge of the entire organization of our private sales events in the showroom, from the operational planning to the end of sale reporting with the brand partner. A true Arlettie ambassador, you will be the privileged interlocutor of our partner Houses and our operational teams to make each event a success in terms of turnover and customer satisfaction.

Responsibilities

The organization of the sale in coordination with the brand.

Marketing and defining invitations according to the breakdown of customer files.

Analysis of the product offer.

Study of price positioning and product segmentation.

Define the zoning and merchandising for the offer.

Define the sales objectives (transformation rate and turnover) in coordination with management.

Follow-up and management of the sale:

Brief our field teams on all aspects of the event: Logistics/Inventory, offer, collection, policy/price, merchandising and daily turnover objectives.

Real-time relay with all the back-office teams (management, marketing, HR…) and field teams (floor manager and customer service).

Follow up on turnover and objectives.

Implementation of correct measures after analysis of sales indicators.

Proposal of marketing actions to optimize conversion rates and turnover in agreement with the brand partner.

Daily brand reporting.

Indicator analysis and sales reporting.

Reporting detailed sales statistics to the brand partner.

Sales marketing report.

Proposal for new operations (event dates, sale structure, location, and commission rate).

QualificationsComing from a business school background, you justify a similar experience in commercial or merchandising with at least two years in the luxury and fashion industry. A true entrepreneur, you will be responsible for the operating result of each sale and for maintaining your budget. You will be able to manage the sale organisation as a whole (marketing, logistics, team) by solving event-specific solutions and working well under pressure.

Personal TraitsSmiling, dynamic, enthusiastic, persevering, you are concerned with providing quality service at every sale stage. You are passionate about the world of fashion and luxury and have a natural product sensitivity. You distinguish yourself by your great professional rigour and excellent communication skills (both written and oral).

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Account Manager employer: ARLETTIE LONDON

Arlettie is an exceptional employer that offers a vibrant work culture steeped in luxury and fashion, making it an ideal place for those passionate about the industry. With a strong focus on employee growth, you will have the opportunity to develop your skills while working alongside prestigious brand partners in a dynamic environment. Located in London, Arlettie provides a unique chance to be part of a leading company in private sales, where your contributions directly impact the success of high-profile events.
ARLETTIE LONDON

Contact Detail:

ARLETTIE LONDON Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager

Tip Number 1

Familiarise yourself with the luxury fashion market and Arlettie's unique offerings. Understanding their brand values and product lines will help you engage more effectively during interviews and demonstrate your passion for the industry.

Tip Number 2

Network with professionals in the luxury and fashion sectors. Attend industry events or connect with people on platforms like LinkedIn to gain insights and potentially get referrals that could boost your application.

Tip Number 3

Prepare to discuss specific examples of how you've successfully managed sales events or projects in the past. Highlight your ability to analyse sales data and implement strategies that improved turnover, as this aligns closely with the responsibilities of the role.

Tip Number 4

Showcase your communication skills by practising how you would relay information to various teams. Being able to articulate your thoughts clearly and confidently will be crucial in this role, so consider mock interviews to refine your delivery.

We think you need these skills to ace Account Manager

Event Management
Sales Strategy Development
Customer Relationship Management
Market Analysis
Budget Management
Team Coordination
Logistics Planning
Merchandising Skills
Data Analysis and Reporting
Communication Skills
Problem-Solving Skills
Attention to Detail
Negotiation Skills
Time Management
Passion for Fashion and Luxury

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the luxury and fashion sectors. Emphasise any specific achievements related to sales performance and customer satisfaction.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and luxury. Discuss your understanding of the role and how your skills align with the responsibilities outlined in the job description, such as event organisation and sales reporting.

Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, problem-solving, and the ability to work under pressure. Provide examples of how you've successfully used these skills in past roles.

Showcase Your Industry Knowledge: Demonstrate your knowledge of the luxury market and current trends in fashion. Mention any relevant experiences or insights that could set you apart as a candidate who understands the brand's ethos and customer expectations.

How to prepare for a job interview at ARLETTIE LONDON

Show Your Passion for Luxury and Fashion

Make sure to express your enthusiasm for the luxury and fashion industry during the interview. Share personal experiences or insights that demonstrate your genuine interest in the brands and products you'll be working with.

Highlight Your Organisational Skills

As an Account Manager, you'll need to manage multiple aspects of sales events. Be prepared to discuss specific examples from your past experience where you successfully organised events or projects, focusing on your planning and execution skills.

Demonstrate Your Analytical Abilities

The role requires analysing sales indicators and making data-driven decisions. Prepare to talk about how you've used data in previous roles to improve outcomes, such as increasing conversion rates or optimising product offerings.

Prepare for Scenario-Based Questions

Expect questions that assess how you would handle specific challenges related to event management and customer satisfaction. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills and ability to work under pressure.

Account Manager
ARLETTIE LONDON
Location: London

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