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- Tasks: Organise exclusive luxury sales events and ensure customer satisfaction.
- Company: Join Arlettie, a leader in unique private sales across Europe.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Be an ambassador for luxury brands and create unforgettable shopping experiences.
- Qualifications: Experience in luxury fashion and strong communication skills required.
- Other info: Fast-paced role with a focus on creativity and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Avant-garde and unique, Arlettie has been electrifying crowds with its "event" sales for over 20 years. By creating exceptional events, Arlettie has established itself as the European leader in organizing unique private sales, both in showrooms and online, bringing together the biggest names in luxury at our showrooms in Paris, London, New York, and Milan. Arlettie's showrooms are designed as showcases that, each week, are adorned with the colours of prestigious fashion, jewellery, leather goods, and accessories brands. The showroom network has been expanded with the launch of an e-shop, bringing the joys of 2.0 shopping to as many people as possible. With a database of over 300,000 customers, Arlettie has developed a calendar of exclusive sales to offer its community a unique shopping experience.
As an Account Manager in London, you will be in charge of the entire organization of our private sales events in the showroom, from the operational planning to the end of sale reporting with the brand partner. A true Arlettie ambassador, you will be the privileged interlocutor of our partner Houses and our operational teams to make each event a success in terms of turnover and customer satisfaction.
Responsibilities
- The organization of the sale in coordination with the brand:
- Marketing and defining invitations according to the breakdown of customer files
- Analysis of the product offer
- Study of price positioning and product segmentation
- Define the zoning and merchandising for the offer
- Define the sales objectives (transformation rate and turnover) in coordination with management.
- Brief our field teams on all aspects of the event: Logistics/Inventory, offer, collection, policy/price, merchandising and daily turnover objectives.
- Real-time relay with all the back-office teams (management, marketing, HR...) and field teams (floor manager and customer service).
- Follow up on turnover and objectives
- Implementation of correct measures after analysis of sales indicators
- Proposal of marketing actions to optimize conversion rates and turnover in agreement with the brand partner
- Daily brand reporting
- Reporting detailed sales statistics to the brand partner
- Sales marketing report
- Proposal for new operations (event dates, sale structure, location, and commission rate)
Qualifications
Coming from a business school background, you justify a similar experience in commercial or merchandising with at least two years in the luxury and fashion industry. A true entrepreneur, you will be responsible for the operating result of each sale and for maintaining your budget. You will be able to manage the sale organisation as a whole (marketing, logistics, team) by solving event-specific solutions and working well under pressure. Smiling, dynamic, enthusiastic, persevering, you are concerned with providing quality service at every sale stage. You are passionate about the world of fashion and luxury and have a natural product sensitivity. You distinguish yourself by your great professional rigour and excellent communication skills (both written and oral).
Account Manager employer: ARLETTIE LONDON
Contact Detail:
ARLETTIE LONDON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to current employees at Arlettie. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for the interview by researching Arlettie’s recent events and sales strategies. Show us you’re passionate about the luxury and fashion world, and come armed with ideas on how you can contribute to making our events even more successful.
✨Tip Number 3
Practice your pitch! You’ll need to communicate effectively with both brand partners and operational teams. We recommend rehearsing common interview questions and scenarios related to event management to showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the Arlettie team.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for fashion and luxury shine through! We want to see how excited you are about the role and the brand. Share any relevant experiences that highlight your enthusiasm for the industry.
Tailor Your CV: Make sure your CV is tailored to the Account Manager position. Highlight your experience in commercial or merchandising roles, especially in the luxury sector. We’re looking for specific examples that demonstrate your skills and achievements!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Arlettie!
How to prepare for a job interview at ARLETTIE LONDON
✨Know Your Stuff
Before the interview, dive deep into Arlettie's brand values and their unique approach to private sales. Familiarise yourself with their recent events and understand what makes them stand out in the luxury market. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your skills in event organisation, customer satisfaction, and sales reporting. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see how you can contribute to their success.
✨Ask Smart Questions
Interviews are a two-way street! Prepare insightful questions about their upcoming events, team dynamics, or how they measure success in their sales. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Be Yourself
Arlettie is looking for someone dynamic and enthusiastic, so let your personality shine through. Be authentic in your responses and don’t hesitate to share your passion for fashion and luxury. A positive attitude can make a lasting impression!