Customer Quality Account Manager
Customer Quality Account Manager

Customer Quality Account Manager

Leeds Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for major customers, handling all technical activities.
  • Company: Join Arla Foods, a leading player in the dairy industry.
  • Benefits: Enjoy hybrid work options and a supportive team environment.
  • Why this job: Build strong customer relationships while making a real impact in the business.
  • Qualifications: Technical knowledge and excellent communication skills are a must.
  • Other info: This role is based at our Leeds Head Office, Mon-Fri days.

The predicted salary is between 36000 - 60000 £ per year.

Key Customer Quality Account Manager Leeds Head Office, LS10 1AB Mon- Fri Days We are currently looking to recruit a Technical Account Manager to join our customer technical team, working hybrid at our head office in Leeds. Acting as the main point of contact for some of Arla Foods major commercial customers, you will be responsible for all technical related activities. Within this high profile role, you will build strong relationships with the customer and develop joint technical business plans and strategies, supporting the relevant Arla commercial team in providing a full technical service which satisfies customer needs. We are looking for an account manager to fully understand and communicate all relevant UK legisl…

Customer Quality Account Manager employer: Arla Foods Plc Careers

At Arla Foods, we pride ourselves on being an exceptional employer, offering a dynamic work environment in our Leeds Head Office. Our hybrid working model promotes a healthy work-life balance, while our commitment to employee development ensures that you have ample opportunities for growth and advancement. Join us to be part of a collaborative culture that values innovation and fosters strong relationships with our major commercial customers, making your role both meaningful and rewarding.
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Contact Detail:

Arla Foods Plc Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Quality Account Manager

✨Tip Number 1

Familiarize yourself with the key technical aspects of the dairy industry, especially those relevant to Arla Foods. Understanding UK legislation and quality standards will help you stand out as a knowledgeable candidate.

✨Tip Number 2

Network with professionals in the dairy sector or related fields. Attend industry events or join online forums to connect with potential colleagues and gain insights into the role of a Customer Quality Account Manager.

✨Tip Number 3

Prepare to discuss your experience in building customer relationships and developing technical business plans. Be ready to share specific examples that demonstrate your ability to meet customer needs effectively.

✨Tip Number 4

Research Arla Foods' current projects and initiatives. Showing that you are informed about their operations and challenges will demonstrate your genuine interest in the company and the role.

We think you need these skills to ace Customer Quality Account Manager

Customer Relationship Management
Technical Knowledge in Food Industry
Communication Skills
Problem-Solving Skills
Project Management
Understanding of UK Legislation
Analytical Skills
Negotiation Skills
Team Collaboration
Strategic Planning
Attention to Detail
Adaptability
Time Management
Presentation Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Customer Quality Account Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in technical account management or customer service. Provide specific examples of how you've built relationships with clients and developed business strategies.

Showcase Technical Knowledge: Since the role involves technical activities, make sure to highlight any relevant technical knowledge or qualifications you possess. This could include familiarity with UK legislation or industry standards that are pertinent to Arla Foods.

Craft a Compelling Cover Letter: Write a personalized cover letter that explains why you are a great fit for the role. Mention your passion for customer service and how you can contribute to the success of Arla Foods by meeting customer needs effectively.

How to prepare for a job interview at Arla Foods Plc Careers

✨Understand the Company and Its Products

Before your interview, make sure to research Arla Foods thoroughly. Understand their products, values, and market position. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to their success.

✨Prepare for Technical Questions

As a Customer Quality Account Manager, you'll need to showcase your technical expertise. Be ready to discuss relevant UK legislation and how it impacts customer relations. Prepare examples from your past experiences that highlight your problem-solving skills in technical scenarios.

✨Showcase Your Relationship-Building Skills

This role emphasizes building strong relationships with customers. Think of specific instances where you've successfully managed client relationships or resolved conflicts. Highlight your communication skills and ability to collaborate with different teams.

✨Demonstrate Your Strategic Thinking

The job involves developing joint technical business plans. Be prepared to discuss your approach to strategic planning and how you would align technical services with customer needs. Use examples to illustrate your ability to think critically and plan effectively.

Customer Quality Account Manager
Arla Foods Plc Careers
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  • Customer Quality Account Manager

    Leeds
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2026-12-29

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    Arla Foods Plc Careers

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