Network Services Coordinator - Leeds

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Are you passionate about delivering best-in-class logistics services and thrive when coordinating across multiple stakeholders to keep operations running smoothly?

As a Network Services Coordinator, you’ll be the glue between Logistics, Commercial and our haulier partners. Ensuring every order reaches our customers on time and in full.

How You Will Make an Impact

In this role, you will provide vital support to the Outbound & Warehouse team and Arla Logistics, ensuring seamless order delivery and exceptional service to our customers. You will sit at the heart of our operation, collaborating across functions to solve challenges and continuously improve our processes.

• Coordinate with Commercial, Production, Transport and hauliers to achieve timely order delivery and meet departmental targets.
• Manage and resolve customer queries, maintaining query logs and prioritising high-impact feedback.
• Analyse daily, weekly and monthly performance reports to identify issues and drive process improvements.
• Support network planning activities—including pallet return plans, intersite trunking and empty-trailer repatriation.
• Oversee scheduling administration, system template updates and the maintenance of risk-assessment databases.

What Will Make You Successful

With a minimum of 2 years\’ experience in a customer-service or logistics environment, you will be fluent in English and possess strong skills in Excel and SAP, along with experience in Power BI.

You will have a good understanding of scheduling systems, LEAN principles, and cross-functional coordination. As a proactive problem-solver with a continuous-improvement mindset, you will be a collaborative communicator who builds strong stakeholder relationships.

Also an analytical thinker who pays attention to detail and drives results.

We work closely as a team and promise you a steep learning curve, with colleagues around you to cheer, support, and challenge you every day.

What Do We Offer?

You’ll join a dedicated Outbound & Warehouse community committed to professional development and collaboration. At Arla, we’re proud of our positive culture and market-leading position in delivering nutritious dairy goods responsibly—for our customers, our farmer-owners and the planet.

• Competitive salary (Salary discussed at application stage)
• Shifts 4 on 4 off – 12-hour days.
• Employer pension matched up to 6%
• X4 annual salary life assurance cover
• Flexible Benefits- Option to purchase additional holidays, reward gateway scheme- discounts with various retailers via my benefit platform.
• Strong career development & training (internal and external training)

Would You Like to Join Us?

If you’re ready to make an impact and help shape our logistics network, please apply as soon as possible. We review applications on a continuous basis and will close the vacancy once we find the right candidate.

For additional information, please contact Oliver Hickson-Burr – Talent Partner

Shape the Future of Dairy

Arla is a global leader in the dairy industry, committed to producing high-quality products while championing sustainability and innovation. We\’re passionate about people and our planet, striving to unleash the full potential in each of us. Our goal is to make healthy dairy nutrition and good food habits accessible to all. Join us at Arla Foods and become part of a worldwide cooperative dedicated to making a significant impact on the planet and steering the dairy industry towards a sustainable future.

We are devoted to creating a workplace where everyone feels valued and empowered to bring their authentic selves to work. Diversity and collaboration are key to our success, propelling us to new heights in the dairy industry.

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