Airport Luggage Porter & Customer Service Specialist
Airport Luggage Porter & Customer Service Specialist

Airport Luggage Porter & Customer Service Specialist

Full-Time 25000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help guests with their luggage and provide top-notch customer service at the airport.
  • Company: Reputable airport services company known for its commitment to excellence.
  • Benefits: Earn £12.21 per hour while working in a vibrant airport environment.
  • Why this job: Join a dynamic team and make travel easier for guests every day.
  • Qualifications: Positive attitude, physical fitness, and necessary security training.
  • Other info: Full-time role with opportunities to grow in the airport services industry.

The predicted salary is between 25000 - 30000 £ per year.

A prominent airport services company is seeking a dedicated Porter for Stansted Airport. This full-time role involves escorting luggage for departing and returning guests, ensuring excellent customer service throughout the process.

Candidates should have a positive attitude and be physically fit, with necessary identification and security training qualifications.

The position offers a pay rate of £12.21 per hour and requires in-person work predominantly at the airport.

Airport Luggage Porter & Customer Service Specialist employer: ARL SERVICES UK LTD

Join a leading airport services company at Stansted Airport, where we prioritise a supportive work culture and exceptional employee growth opportunities. As a Porter and Customer Service Specialist, you'll enjoy competitive pay, comprehensive training, and the chance to be part of a dynamic team dedicated to providing outstanding service to our guests in a vibrant airport environment.
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Contact Detail:

ARL SERVICES UK LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Airport Luggage Porter & Customer Service Specialist

✨Tip Number 1

Make sure you know the ins and outs of Stansted Airport! Familiarise yourself with the layout and services offered. This will not only help you feel more confident but also impress potential employers with your knowledge.

✨Tip Number 2

Show off that positive attitude! When you’re at the airport, smile and engage with everyone you meet. It’s all about making a great first impression, and being friendly can set you apart from other candidates.

✨Tip Number 3

Get your security training sorted before applying. Having this ready to go shows you're proactive and serious about the role. Plus, it’ll save you time in the hiring process!

✨Tip Number 4

Apply through our website for the best chance! We want to see your application and get you on board. Don’t forget to highlight any previous customer service experience – it’s key for this role!

We think you need these skills to ace Airport Luggage Porter & Customer Service Specialist

Customer Service Skills
Physical Fitness
Positive Attitude
Identification and Security Training
Luggage Handling
Communication Skills
Teamwork
Time Management

Some tips for your application 🫡

Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond for customers in the past!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role.

Highlight Your Physical Fitness: Since this role involves physical activity, mention any relevant experiences that showcase your fitness level. Whether it’s sports or previous jobs, let us know how you stay active!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and get back to you quickly!

How to prepare for a job interview at ARL SERVICES UK LTD

✨Know the Role Inside Out

Before your interview, make sure you understand what being an Airport Luggage Porter & Customer Service Specialist entails. Familiarise yourself with the responsibilities, such as escorting luggage and providing top-notch customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your People Skills

Since this job is all about customer service, be prepared to discuss your experience in dealing with customers. Think of specific examples where you've gone above and beyond to help someone. This will demonstrate your positive attitude and ability to handle various situations with ease.

✨Be Ready for Physical Questions

Given the physical demands of the job, expect questions about your fitness and ability to handle luggage. Be honest about your physical capabilities and share any relevant experiences that showcase your strength and stamina. This will reassure the interviewer that you can meet the job's requirements.

✨Dress the Part

First impressions matter, especially in a customer-facing role. Dress smartly and appropriately for the interview, reflecting the professional environment of an airport. This shows respect for the position and indicates that you take the opportunity seriously.

Airport Luggage Porter & Customer Service Specialist
ARL SERVICES UK LTD
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