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- Tasks: Serve customers at the trade counter and handle phone inquiries with professionalism.
- Company: Join a rapidly growing flooring supplier with a focus on staff development.
- Benefits: Enjoy opportunities for progression and potential openings in new branches.
- Why this job: Perfect for those seeking a customer-focused role in a supportive and expanding company.
- Qualifications: Strong organizational skills and a passion for customer service are essential.
- Other info: Ideal second job for high school or college students looking to grow their careers.
The predicted salary is between 28800 - 43200 £ per year.
Our client a rapidly growing and successfulflooring supplieris seeking new staff as part of a planned expansion programme, this client has exceptional staff progression policies and prefer to develop their talented people in house so this is the perfect second job for someone who is now seeking a Customer focused role with a growing and successful company working with in the supply of flooring and ancillary equipment to the trade and directly to customers. The successful candidate will be give the opportunity for real progression with in the organisation or one of it\’s existing or newly planned branches two or three of which will be opening this year. Job Description The Trade Counter & Customer Services Executive role is responsible for various tasks within the business, the key duties are listed below. This role will involve a high level of administrative tasks and competing pressures on time, so excellent organisation and self-management skills are required. Responsibilities & daily duties include. Serving Customers on our clientsbusy trade counter with confidence, respect and a highly professional attitude Answering customer telephone calls, ensuring excellent levels of service
Trade counter and Customer Services Executive employer: ARL Recruitment
Contact Detail:
ARL Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade counter and Customer Services Executive
✨Tip Number 1
Familiarize yourself with the flooring industry and the specific products your potential employer offers. This knowledge will help you engage confidently with customers and demonstrate your commitment to the role.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for the fast-paced environment of a trade counter and help you handle various customer inquiries effectively.
✨Tip Number 3
Highlight any previous experience in retail or customer service during your interactions. Sharing specific examples of how you've successfully managed customer relationships can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for the company's growth and your desire to progress within it. Expressing your long-term interest in the organization can make a positive impression on hiring managers.
We think you need these skills to ace Trade counter and Customer Services Executive
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Trade Counter and Customer Services Executive position. Understand the key responsibilities and required skills, such as customer service excellence and strong organizational abilities.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and administrative tasks. Emphasize any previous roles where you demonstrated excellent organization and self-management skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working with a flooring supplier and how your skills align with their needs.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ARL Recruitment
✨Show Your Customer Service Skills
Since the role is heavily focused on customer service, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to remain calm under pressure and provide excellent service.
✨Demonstrate Organizational Skills
Given the high level of administrative tasks involved, it's crucial to showcase your organizational skills. Discuss any tools or methods you use to manage your time effectively and prioritize tasks.
✨Research the Company
Familiarize yourself with the company's products and services, especially in flooring and ancillary equipment. This knowledge will help you answer questions more confidently and show your genuine interest in the role.
✨Ask About Progression Opportunities
Since the company values staff progression, don't hesitate to ask about potential career paths within the organization. This shows that you're not just looking for a job, but are interested in growing with the company.
