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- Tasks: Lead and develop a high-performing collections team in a growing asset finance business.
- Company: Join Arkle Finance, a supportive and inclusive workplace focused on growth and development.
- Benefits: Enjoy private medical insurance, 25 days' annual leave, and flexible hybrid working.
- Why this job: Shape the future of collections while making a real impact on customer outcomes.
- Qualifications: 3-5 years' management experience in collections, with a passion for coaching and integrity.
- Other info: We value diversity and are committed to creating an inclusive environment for all.
The predicted salary is between 36000 - 60000 £ per year.
Take the lead in shaping a high-performing collections team at the heart of a growing asset finance business.
This is your chance to shape the future of a collections team that is on a journey of improvement and growth. You’ll directly influence the culture and performance of your team while working closely with a supportive manager who values coaching and development, not just results.
Your expertise will help us deliver fair outcomes for customers and support colleagues as we grow our lending portfolio. At Arkle, your impact will be visible and valued – here, you’re more than a payroll number, you are a key part of our story and our success.
Based in our Wellingborough head office you will have the flexibility to work from home up to two days per week. Benefits include private medical insurance, 25 days’ annual leave (rising to 28 days with length of service), enhanced maternity and paternity leave, income protection, and pension.
What you’ll do
- Manage and develop a team of five, setting the standard for quality, compliance, and client care.
- Oversee day-to-day collections activity, supporting your team with complex or challenging cases.
- Foster a culture of coaching, learning, and continuous improvement.
- Ensure all activity meets FCA and internal standards, with a focus on fair outcomes for customers, including those who may be vulnerable.
What you’ll bring
- Three to five years’ management experience in collections, ideally in asset finance.
- Experience with both consumer and business finance.
- Strong working knowledge of FCA rules and compliance.
- A hands-on leadership style with a passion for coaching and developing others.
- Integrity, kindness, and a personal approach to client service.
- DIPAF or MICM qualification is desirable but not essential.
Our commitment to inclusion
At Arkle Finance, we’re committed to building a diverse and inclusive workplace where everyone feels respected, supported, and empowered to thrive. We believe that different perspectives and lived experiences make us stronger, and we actively welcome applications from people of all backgrounds and communities.
As a proud Disability Confident Committed employer, we’re dedicated to creating an environment that’s accessible and inclusive for all. If you have a disability and meet the minimum criteria for the role, you’ll be guaranteed an interview. If you need any adjustments during the recruitment process, please let us know we are here to support you.
Collections Manager in Wellingborough employer: Arkle Finance
Contact Detail:
Arkle Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Manager in Wellingborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the asset finance industry and let them know you're on the lookout for a Collections Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture at Arkle. Understand their values around coaching and development, and think of examples from your past that showcase your hands-on leadership style and commitment to fair outcomes for customers.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to compliance and FCA rules. We want you to feel confident discussing your experience and how it aligns with the expectations of managing a collections team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Collections Manager in Wellingborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience in collections and any relevant qualifications to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about leading a collections team. Share specific examples of how you've fostered a culture of coaching and development in your previous roles – we love hearing about your personal approach!
Showcase Your Compliance Knowledge: Since FCA rules and compliance are crucial for this role, make sure to mention your strong working knowledge in your application. We want to see how you’ve applied this in past positions to ensure fair outcomes for customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Arkle Finance
✨Know Your Stuff
Make sure you brush up on your knowledge of FCA rules and compliance, as well as the specifics of asset finance. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry.
✨Show Your Leadership Style
Prepare examples of how you've successfully managed and developed teams in the past. Highlight your hands-on leadership style and your passion for coaching others. This will resonate well with the company's focus on team culture and development.
✨Emphasise Fair Outcomes
Be ready to discuss how you ensure fair outcomes for customers, especially those who may be vulnerable. Share specific instances where you've navigated challenging cases while maintaining a strong ethical approach.
✨Cultural Fit Matters
Research Arkle's values and commitment to inclusion. Be prepared to talk about how you align with their mission and how you can contribute to fostering a positive team culture. This will demonstrate that you're not just looking for a job, but a place where you can make a real impact.
