At a Glance
- Tasks: Provide exceptional service to brokers and customers while managing administrative tasks.
- Company: Join Arkle Finance, a dynamic lender offering financing products to thousands of clients.
- Benefits: Enjoy 25 days' annual leave, private medical insurance, and hybrid work options post-probation.
- Other info: Full training provided, with opportunities for remote work after probation.
- Why this job: Experience a varied workload in a supportive team that values collaboration and growth.
- Qualifications: Customer service experience and strong administration skills are essential; Salesforce knowledge is a plus.
The predicted salary is between 28800 - 43200 € per year.
Operations Administrator- 12 month fixed term contract Wellingborough (hybrid)
You want a role that keeps you busy, uses your attention to detail and puts you at the heart of how a business operates. As Operations Administrator you will play a key part in supporting brokers and customers throughout the life of their finance agreements.
This is a 12-month fixed term contract, ideally starting in early June.
Why join Arkle Finance?
You will be fully trained and supported from day one. The work is varied, fast‑paced and practical, with plenty of day‑to‑day interaction with brokers, customers and colleagues. You will be part of a collaborative, down‑to‑earth team where questions are encouraged and help is always close by.
Benefits include 25 days’ annual leave plus bank holidays, private medical insurance, pension, onsite subsidised restaurant, and free onsite parking with EV charging points.
The practical bits
The role is full time, Monday to Friday, 9am to 5pm. During probation you will be onsite five days a week to embed training. After probation, you can work from home up to two days a week.
What your day will look like
- Handling telephone enquiries from customers and brokers in a professional and timely way
- Completing end‑to‑end administration, including proposal loading, Direct Debits, changes of details and payment preparation
- Maintaining accurate and up‑to‑date records and documentation
- Completing searches and supplier validations for new agreements
- Using Salesforce to communicate with introducers and clients, responding to queries within agreed service levels
What we are looking for
- Experience in a customer service or office‑based environment
- Strong administration skills and confidence using IT systems
- Clear communication skills with a confident telephone manner
- A numerate and accurate approach, with real attention to detail
- The ability to manage a busy workload and stay organised
It would be nice if you have
- Experience using Salesforce or a similar CRM system
Who we are
Arkle Finance is an ambitious asset finance lender supporting around 5,000 individual and corporate clients. We are known for delivering a reliable, friendly and straightforward service to our introducers and end customers. Backed by the Weatherbys Banking Group, we have modernised our infrastructure and are focused on sustainable growth.
Our commitment to inclusion
At Weatherbys Banking Group, we’re committed to building a diverse and inclusive workplace where everyone feels respected, supported, and empowered to thrive. We believe that different perspectives and lived experiences make us stronger, and we actively welcome applications from people of all backgrounds and communities.
As a proudDisability Confident Committedemployer, we’re dedicated to creating an environment that’s accessible and inclusive for all. If you have a disability and meet the minimum criteria for the role, you’ll be guaranteed an interview. If you need any adjustments during the recruitment process, please let us know we are here to support you.
Operations Administrator in Wellingborough employer: Arkle Finance
Arkle Finance is an excellent employer, offering a dynamic and supportive work environment in Wellingborough. With comprehensive training, generous benefits including 25 days' annual leave, private medical insurance, and opportunities for hybrid working, employees can thrive both personally and professionally. The collaborative culture ensures that every team member feels valued and empowered to contribute to the company's growth.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Administrator in Wellingborough
✨Tip Number 1
Familiarise yourself with Salesforce, as it's mentioned in the job description. Even if you don't have direct experience, understanding its basic functionalities can give you an edge during discussions.
✨Tip Number 2
Highlight your customer service experience in your conversations. Be ready to share specific examples of how you've handled inquiries or resolved issues effectively, as this role heavily relies on strong communication skills.
✨Tip Number 3
Prepare to discuss your organisational skills and attention to detail. Think of instances where you've successfully managed multiple tasks or maintained accurate records, as these are crucial for the Operations Administrator role.
✨Tip Number 4
Show enthusiasm for working in a fast-paced environment. Be ready to explain how you thrive under pressure and adapt to changing priorities, which will resonate well with the team at Arkle Finance.
We think you need these skills to ace Operations Administrator in Wellingborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and administration. Use specific examples that demonstrate your skills in handling inquiries and maintaining accurate records, as these are key aspects of the Operations Administrator role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the position and the company. Mention your ability to thrive in fast-paced environments and your effective communication skills, which are essential for this role.
Highlight IT Proficiency:Since the job requires IT proficiency, especially with Salesforce, mention any relevant software experience you have. If you have used similar systems, explain how those experiences will help you adapt quickly to their processes.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the Operations Administrator position.
How to prepare for a job interview at Arkle Finance
✨Showcase Your Customer Service Skills
Since the role requires experience in a customer service environment, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to maintain professionalism and empathy.
✨Demonstrate Your Administration Proficiency
The job involves various administrative tasks, so come ready to discuss your previous experience with administration. Mention any tools or software you’ve used, especially if you have experience with Salesforce, as it could give you an edge.
✨Emphasise Attention to Detail
Being numerate and accurate is crucial for this position. Prepare to discuss how you ensure accuracy in your work, perhaps by sharing methods you use to double-check your documentation or data entry.
✨Prepare for Fast-Paced Scenarios
This role thrives in a fast-paced environment, so think of examples where you've successfully managed multiple tasks or worked under pressure. This will demonstrate your ability to adapt and stay organised when things get busy.
