Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional service to brokers and customers while managing administrative tasks.
- Company: Join Arkle Finance, a dynamic lender offering financing products to thousands of clients.
- Benefits: Enjoy 25 days' annual leave, private medical insurance, and hybrid work options post-probation.
- Why this job: Experience a varied workload in a supportive team that values collaboration and growth.
- Qualifications: Customer service experience and strong administration skills are essential; Salesforce knowledge is a plus.
- Other info: Full training provided, with opportunities for remote work after probation.
The predicted salary is between 28800 - 43200 £ per year.
OPERATIONS ADMINISTRATOR
WELLINGBOROUGH (HYBRID)
Utilise your skills in this varied role, providing exceptional service to brokers and customers and ensuring effective administration throughout the life of their agreements.
Why join us?
We provide full training, so you’ll be well-equipped to succeed. With a varied and busy workload, you won’t get bored, and withing a collaborative and supportive team there is always someone to help.
Benefits include 25 days’ annual leave (plus bank holidays), private medical insurance, pension scheme, onsite subsidised restaurant, free onsite parking (with EV charging points) and a range of discounts and benefits through our Reward Gateway platform.
The practical bits
Hours of work are 9am to 5pm Monday to Friday. You will work onsite 5 days a week during probation to embed training, and can then work from home up to two days a week post-probation.
What your day will look like
- Handling telephone inquiries customers and brokers promptly and professionally.
- Completing all required administration including proposal loading, Direct Debits, change of details, and preparation of payments.
- Maintaining accurate and up-to-date records and documentation.
- Completing searches and supplier validations for new agreements
- Using Salesforce to communicate with our introducers and clients, responding to queries within agreed service level agreements.
What we are looking for
- Experience in a customer service environment.
- Proven administration skills with IT proficiency.
- Effective communication skills with a confident telephone manner.
- Numerate and accurate with a good eye for detail.
- Able to thrive in a fast-paced environment.
- Experience with Salesforce would be helpful, but is not a requirement.
Who we are
Arkle Finance is an ambitious and dynamic Asset Finance lender providing financing products to 5,000 individuals and corporate clients. We pride ourselves on delivering a high-quality, reliable and friendly service to our introducers and end clients. Over the last three years, we have renewed our infrastructure and are now ready to accelerate our growth to realise our full potential – aided by our supportive parent, the Weatherbys Banking Group.
Next steps
Apply now to start your journey with Arkle Finance, and one of our Talent Acquisition team will be in touch within 5 working days.
#J-18808-Ljbffr
Operations Administrator employer: Arkle Finance
Contact Detail:
Arkle Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Familiarise yourself with Salesforce, as it's mentioned in the job description. Even if you don't have direct experience, understanding its basic functionalities can give you an edge during discussions.
✨Tip Number 2
Highlight your customer service experience in your conversations. Be ready to share specific examples of how you've handled inquiries or resolved issues effectively, as this role heavily relies on strong communication skills.
✨Tip Number 3
Prepare to discuss your organisational skills and attention to detail. Think of instances where you've successfully managed multiple tasks or maintained accurate records, as these are crucial for the Operations Administrator role.
✨Tip Number 4
Show enthusiasm for working in a fast-paced environment. Be ready to explain how you thrive under pressure and adapt to changing priorities, which will resonate well with the team at Arkle Finance.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Use specific examples that demonstrate your skills in handling inquiries and maintaining accurate records, as these are key aspects of the Operations Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your ability to thrive in fast-paced environments and your effective communication skills, which are essential for this role.
Highlight IT Proficiency: Since the job requires IT proficiency, especially with Salesforce, mention any relevant software experience you have. If you have used similar systems, explain how those experiences will help you adapt quickly to their processes.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the Operations Administrator position.
How to prepare for a job interview at Arkle Finance
✨Showcase Your Customer Service Skills
Since the role requires experience in a customer service environment, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to maintain professionalism and empathy.
✨Demonstrate Your Administration Proficiency
The job involves various administrative tasks, so come ready to discuss your previous experience with administration. Mention any tools or software you’ve used, especially if you have experience with Salesforce, as it could give you an edge.
✨Emphasise Attention to Detail
Being numerate and accurate is crucial for this position. Prepare to discuss how you ensure accuracy in your work, perhaps by sharing methods you use to double-check your documentation or data entry.
✨Prepare for Fast-Paced Scenarios
This role thrives in a fast-paced environment, so think of examples where you've successfully managed multiple tasks or worked under pressure. This will demonstrate your ability to adapt and stay organised when things get busy.
