At a Glance
- Tasks: Support brokers and customers with finance agreements in a fast-paced environment.
- Company: Join Arkle Finance, a friendly and ambitious asset finance lender.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and hybrid working options.
- Other info: Diverse and inclusive workplace with excellent training and career growth opportunities.
- Why this job: Be at the heart of operations and make a real impact on customer experiences.
- Qualifications: Strong admin skills, customer service experience, and attention to detail required.
The predicted salary is between 25000 - 30000 € per year.
You want a role that keeps you busy, uses your attention to detail and puts you at the heart of how a business operates. As Operations Administrator you will play a key part in supporting brokers and customers throughout the life of their finance agreements. This is a 12-month fixed term contract, ideally starting in early June.
Why join Arkle Finance? You will be fully trained and supported from day one. The work is varied, fast‑paced and practical, with plenty of day‑to‑day interaction with brokers, customers and colleagues. You will be part of a collaborative, down‑to‑earth team where questions are encouraged and help is always close by.
Benefits include:
- 25 days’ annual leave plus bank holidays
- Private medical insurance
- Pension
- Onsite subsidised restaurant
- Free onsite parking with EV charging points
The practical bits:
- The role is full time, Monday to Friday, 9am to 5pm.
- During probation you will be onsite five days a week to embed training.
- After probation, you can work from home up to two days a week.
What your day will look like:
- Handling telephone enquiries from customers and brokers in a professional and timely way
- Completing end‑to‑end administration, including proposal loading, Direct Debits, changes of details and payment preparation
- Maintaining accurate and up‑to‑date records and documentation
- Completing searches and supplier validations for new agreements
- Using Salesforce to communicate with introducers and clients, responding to queries within agreed service levels
What we are looking for:
- Experience in a customer service or office‑based environment
- Strong administration skills and confidence using IT systems
- Clear communication skills with a confident telephone manner
- A numerate and accurate approach, with real attention to detail
- The ability to manage a busy workload and stay organised
It would be nice if you have:
- Experience using Salesforce or a similar CRM system
Who we are: Arkle Finance is an ambitious asset finance lender supporting around 5,000 individual and corporate clients. We are known for delivering a reliable, friendly and straightforward service to our introducers and end customers. Backed by the Weatherbys Banking Group, we have modernised our infrastructure and are focused on sustainable growth.
Our commitment to inclusion: At Weatherbys Banking Group, we’re committed to building a diverse and inclusive workplace where everyone feels respected, supported, and empowered to thrive. We believe that different perspectives and lived experiences make us stronger, and we actively welcome applications from people of all backgrounds and communities. As a proud Disability Confident Committed employer, we’re dedicated to creating an environment that’s accessible and inclusive for all. If you have a disability and meet the minimum criteria for the role, you’ll be guaranteed an interview. If you need any adjustments during the recruitment process, please let us know we are here to support you.
Operations Administrator employer: Arkle Finance
Arkle Finance is an excellent employer that prioritises employee development and well-being, offering comprehensive training from day one and a supportive, collaborative work culture. With benefits such as 25 days of annual leave, private medical insurance, and the flexibility of hybrid working after probation, employees can enjoy a balanced work-life environment while contributing to a dynamic team at our Wellingborough location.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arkle Finance. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Operations Administrator, especially your attention to detail and customer service experience.
✨Tip Number 3
Show off your personality! During the interview, let your enthusiasm shine through. Arkle Finance values a collaborative and down-to-earth team, so don’t be afraid to show that you’re a friendly and approachable person who can fit right in.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your interest in the role!
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service and administration skills, as well as any experience with IT systems like Salesforce. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the Operations Administrator role and how your background makes you a great fit. Keep it friendly and professional, just like us at StudySmarter.
Show Off Your Attention to Detail:Since this role requires a keen eye for detail, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate precision and want to see that reflected in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at Arkle Finance
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Operations Administrator role. Familiarise yourself with the key responsibilities like handling enquiries and maintaining records. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Attention to Detail
Since this role requires a keen eye for detail, prepare examples from your past experiences where your attention to detail made a difference. Whether it’s catching an error in documentation or ensuring accurate data entry, be ready to share these stories.
✨Practice Your Communication Skills
Clear communication is crucial for this job, especially when dealing with brokers and customers. Practise answering common interview questions out loud, focusing on clarity and confidence. You might even want to do a mock interview with a friend to get comfortable.
✨Familiarise Yourself with Salesforce
If you have experience with Salesforce or similar CRM systems, be prepared to discuss it. If not, take some time to learn the basics of Salesforce before your interview. Showing that you’re proactive about learning can really impress the interviewers.
