At a Glance
- Tasks: Support brokers and customers with finance agreements in a fast-paced environment.
- Company: Join Arkle Finance, a friendly and ambitious asset finance lender.
- Benefits: Enjoy 25 days' leave, private medical insurance, and hybrid working options.
- Other info: Diverse and inclusive workplace with excellent training and career growth opportunities.
- Why this job: Be at the heart of operations and make a real impact on customer experiences.
- Qualifications: Strong admin skills, customer service experience, and attention to detail required.
The predicted salary is between 25000 - 30000 € per year.
You want a role that keeps you busy, uses your attention to detail and puts you at the heart of how a business operates. As Operations Administrator you will play a key part in supporting brokers and customers throughout the life of their finance agreements. This is a 12-month fixed term contract, ideally starting in early June.
Why join Arkle Finance? You will be fully trained and supported from day one. The work is varied, fast‑paced and practical, with plenty of day‑to‑day interaction with brokers, customers and colleagues. You will be part of a collaborative, down‑to‑earth team where questions are encouraged and help is always close by.
Benefits include:
- 25 days’ annual leave plus bank holidays
- Private medical insurance
- Pension
- Onsite subsidised restaurant
- Free onsite parking with EV charging points
The practical bits:
- The role is full time, Monday to Friday, 9am to 5pm.
- During probation you will be onsite five days a week to embed training.
- After probation, you can work from home up to two days a week.
What your day will look like:
- Handling telephone enquiries from customers and brokers in a professional and timely way
- Completing end‑to‑end administration, including proposal loading, Direct Debits, changes of details and payment preparation
- Maintaining accurate and up‑to‑date records and documentation
- Completing searches and supplier validations for new agreements
- Using Salesforce to communicate with introducers and clients, responding to queries within agreed service levels
What we are looking for:
- Experience in a customer service or office‑based environment
- Strong administration skills and confidence using IT systems
- Clear communication skills with a confident telephone manner
- A numerate and accurate approach, with real attention to detail
- The ability to manage a busy workload and stay organised
It would be nice if you have:
- Experience using Salesforce or a similar CRM system
Who we are: Arkle Finance is an ambitious asset finance lender supporting around 5,000 individual and corporate clients. We are known for delivering a reliable, friendly and straightforward service to our introducers and end customers. Backed by the Weatherbys Banking Group, we have modernised our infrastructure and are focused on sustainable growth.
Our commitment to inclusion: At Weatherbys Banking Group, we’re committed to building a diverse and inclusive workplace where everyone feels respected, supported, and empowered to thrive. We believe that different perspectives and lived experiences make us stronger, and we actively welcome applications from people of all backgrounds and communities. As a proud Disability Confident Committed employer, we’re dedicated to creating an environment that’s accessible and inclusive for all. If you have a disability and meet the minimum criteria for the role, you’ll be guaranteed an interview. If you need any adjustments during the recruitment process, please let us know we are here to support you.
Operations Administrator employer: Arkle Finance Limited
Arkle Finance is an excellent employer that prioritises employee development and well-being, offering comprehensive training from day one and a supportive, collaborative work culture. With benefits such as 25 days of annual leave, private medical insurance, and the flexibility of hybrid working after probation, employees can enjoy a balanced work-life environment while contributing to a dynamic team at our Wellingborough location.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Arkle Finance. A friendly chat can sometimes lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to operations administration. We want you to show off your attention to detail and organisational skills, so think of examples from your past experiences!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great way to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our collaborative and supportive team at Arkle Finance.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any admin roles you've had, as these are key for us at Arkle Finance.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the Operations Administrator role and how your attention to detail will benefit our team. Keep it friendly and professional!
Show Off Your IT Skills:Since we use Salesforce and other IT systems, mention any relevant experience you have with these tools. If you’re a whizz at managing data or handling enquiries, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Arkle Finance Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Administrator role. Familiarise yourself with the key responsibilities like handling enquiries and maintaining records. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Attention to Detail
Since attention to detail is crucial for this role, prepare examples from your past experiences where you've successfully managed tasks that required precision. Whether it’s completing administration tasks or using IT systems, be ready to discuss how you ensure accuracy in your work.
✨Practice Your Communication Skills
As you'll be interacting with brokers and customers, practice clear and confident communication. Consider doing mock interviews with a friend or family member, focusing on how you articulate your thoughts and respond to questions, especially over the phone.
✨Familiarise Yourself with Salesforce
If you have experience with Salesforce or similar CRM systems, brush up on your knowledge. If not, take some time to learn the basics. Being able to discuss how you would use such tools in the role can set you apart from other candidates.
