At a Glance
- Tasks: Coordinate staffing resources to ensure high-quality care services are delivered effectively.
- Company: Join Ark, a values-driven organisation focused on human rights and quality support.
- Benefits: Enjoy up to 36 days paid holiday, a contributory pension scheme, and a supportive team environment.
- Other info: Flexible working hours with opportunities for learning and development.
- Why this job: Make a real impact on people's lives while developing your skills in a dynamic setting.
- Qualifications: Experience in staff deployment or managing rotas, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a
Resource Co‑ordinator to provide an effective, customer‑focused service that supports the delivery of consistent, high‑quality care services within a defined area.
Reporting to the Senior Resource Co‑ordinator, you will develop a strong understanding of service requirements, individuals’ needs and preferences, and staff availability and skills.
By bringing this information together, you will proactively match staffing resources to service needs in a fast‑moving environment — helping to ensure effective service delivery, maximise staffing efficiency and minimise reliance on agency staff.
You will act as a central point of contact for staff deployment and rota management using Ark’s Information Management System (AIMS), working closely with local management teams and contributing to system development and continuous improvement.
Key Responsibilities
- Staff Deployment & Service Delivery
- Plan, create and maintain staff rotas, ensuring they are available for staff to view in line with our agreed rota guidance
- Deploy staff to ensure contracted hours are met and service needs are covered
- Co‑ordinate cover for planned and unplanned absences
- Manage the deployment of relief staff to help minimise costs and agency use within the service
- Systems, Data & Compliance
- Ensure all staff deployment is managed through AIMS in line with Ark’s deployment principles
- Monitor compliance with AIMS and provide support to improve usage
- Analyse data, produce KPI reports, and support managers to use information effectively
- Prepare Excel spreadsheets and Word documents as required
- Act as a first point of contact for AIMS queries across the organisation
- Build effective relationships with managers, staff, agencies and head office teams
- Work closely with Care & Support, People & Organisational Development, Finance and IT colleagues
- Learning, Development & Improvement
- Support staff induction and ongoing training in the use of AIMS
- Contribute to the development of guidance materials and system improvements
- Take part in the AIMS Working Group and support continuous improvement initiatives
You will work on a rota that includes weekend, evening and early morning hours to help support business needs.
About You
- English and Maths National 5 (pass) or SCQF Level 5
- Experience working in a fast‑paced, dynamic environment with changing priorities
- Experience developing or managing staff rotas or deploying resources
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to maintain accurate records
- Confident using digital systems, including Microsoft Word and Excel
- SCQF qualification at Level 7 or above
- Experience within social care or a similar frontline service environment
- Understanding of learning disabilities and support requirements
- Experience supporting system development or process improvement
- Experience working to KPIs and performance measures
- Communication
- Teamwork
- Customer Service
- Problem Solving
- Managing Change
- Leadership
Why Join Ark?
- A values‑driven organisation focused on human rights and quality support
- Supportive team environment with opportunities to learn and develop
- The chance to make a real impact on service delivery and people’s lives
In return for your valuable contribution, Ark will also offer you
- Annual Leave Buy & Sell Scheme - Employees have the option to sell or buy additional annual leave, up to a maximum of 5 days (or 1 working week for part‑time staff) per year.
- Up to 36 days paid holiday per year pro rata
- 4% Contributory pension scheme
- Cycle to Work Scheme
- Fully funded PVG & 1st year SSSC registration paid by Ark
Our employees told us in a recent survey that they stay with Ark because they believe in our values, we have supportive managers who continually appreciate their staff and they love making a positive difference in our supported people’s lives, helping them to achieve their dreams.
Ark would love to hear from you whether you are an experienced Support Practitioner or new to Social Care.
Apply now to join us at this exciting time as our service grows by clicking the link below.
Please note Ark is not a UK Visa Sponsor.
All interviews will be conducted in person on 25th August at Perth office.
- Working towards equal opportunities and a diverse workforce
- #J-18808-Ljbffr
Resource Co-ordinator in Perth employer: Arkha
Ark is an exceptional employer dedicated to making a positive impact in the lives of individuals with learning disabilities. Located in the supportive rural communities of Grangemouth and Alloa, we foster a collaborative work culture where employees are valued and encouraged to grow through comprehensive training and development opportunities. Our commitment to employee well-being is reflected in our competitive pay, statutory leave, and the strong sense of purpose that comes from helping others achieve their dreams.
StudySmarter Expert Advice🤫
We think this is how you could land Resource Co-ordinator in Perth
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Arkha.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Arkha!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Arkha, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Arkha or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Resource Co-ordinator in Perth
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Arkha:Before hitting send, make sure to tailor your application specifically to Arkha! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Arkha
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
