At a Glance
- Tasks: Be the go-to person for partners, guiding them through our wellness platform and resolving their queries.
- Company: Join Arketa, a leader in the wellness ecosystem, dedicated to partner success.
- Benefits: Enjoy flexible working hours, competitive pay, and opportunities for personal growth.
- Other info: Fast-paced environment with a focus on teamwork and continuous learning.
- Why this job: Make a real difference by supporting partners and enhancing their experience with our innovative platform.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 25000 - 32000 £ per year.
Arketa in the United Kingdom is seeking a Customer Support Advocate to be the first line of contact for our partners in the wellness ecosystem. You will own inquiries from initial message to resolution, guiding partners through Arketa's features and working with Product, Engineering, Onboarding, and Migrations to unblock issues.
You'll handle chat, email, and Zoom daily in a fast-paced environment, delivering exceptional service that builds trust and loyalty while continuously learning new skills.
Wellness CX Advocate: Partner Support & Success employer: Arketa
At Arketa, we are not just building a platform; we are creating a community dedicated to making wellness accessible for all. As a Customer Care Representative, you will thrive in a dynamic and supportive environment that values your contributions and encourages personal growth through unlimited PTO and wellness reimbursements. Join us in shaping the future of fitness and wellness while enjoying competitive salaries and stock options in a company that champions diversity and innovation.
