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- Tasks: Engage with customers, enhance their shopping experience, and assist throughout the store.
- Company: Join ARKET, a brand focused on simplicity and sustainability.
- Benefits: Enjoy a 25% staff discount and participate in our rewarding incentive programme.
- Why this job: Be the friendly face of our brand and create memorable moments for customers.
- Qualifications: Passion for customer service and a love for fashion are key.
- Other info: Flexible hours and opportunities for personal growth in a diverse team.
The predicted salary is between 24000 - 36000 £ per year.
As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand. You will have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you will play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you will guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you will create moments that matter.
While previous experience in customer service and familiarity with fabrics are nice to have, they are not mandatory.
Qualifications- Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
- Action-oriented: Proactive and driven to take initiative and get things done with quality.
- Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others' perspectives and needs.
- Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
- Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
- Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
These are full-time positions with contracts of 35 hours a week, based in our Regent St and Covent Garden stores. Please apply by sending in your CV in English as soon as possible!
BenefitsWe’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you will enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.
Inclusion & DiversityAt H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
Sales Advisor 35h (Central London) employer: ARKET
Contact Detail:
ARKET Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor 35h (Central London)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into everything about the company. Understand their values, products, and what makes them tick. This way, you can show your passion and enthusiasm when chatting with the hiring team.
✨Tip Number 2
Practice your people skills! As a Sales Advisor, you'll be engaging with customers all day long. Try role-playing with friends or family to get comfortable with initiating conversations and providing top-notch service. The more you practice, the more natural it will feel!
✨Tip Number 3
Be ready to showcase your adaptability! In retail, things can change on a dime. Think of examples from your past where you've had to think on your feet or adjust to new situations. This will help you demonstrate that you're the flexible team player they're looking for.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team. So, get your CV ready and hit that apply button!
We think you need these skills to ace Sales Advisor 35h (Central London)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for our brand shine through! We want to see how excited you are about the role and how you can contribute to creating those welcoming experiences for our customers.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s not directly in retail. We love seeing how your skills can translate into providing excellent customer service and enhancing the shopping experience.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your thoughts clearly and avoid unnecessary jargon. This helps us understand your perspective better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ARKET
✨Know the Brand Inside Out
Before your interview, take some time to really understand the brand's ethos and values. Familiarise yourself with their latest collections and any unique selling points. This will not only show your enthusiasm but also help you connect with the interviewers when discussing how you can embody the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for a customer. Whether it’s resolving an issue or creating a memorable shopping experience, having specific stories ready will demonstrate your commitment to excellent service, which is key for a Sales Advisor role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are genuinely interested in understanding the needs of customers, which is crucial for the role.
✨Be Ready to Adapt
Since the job requires flexibility and adaptability, think of situations where you've successfully navigated changes or challenges. Share these experiences during your interview to highlight your action-oriented mindset and readiness to tackle whatever comes your way.
